Benefits Consultant - University of North Carolina at Charlotte
About The Position
Benefits Consultant – Retirement & Employee Services Another Source is proud to partner with the University of North Carolina at Charlotte as they seek a Benefits Consultant to join the Human Resources Department within the Division of Business Affairs. This position supports more than 4,000 faculty, staff, and temporary employees through the administration of retirement, separation, and related benefits programs, with a strong emphasis on service, accuracy, and regulatory compliance. Serving as a trusted advisor, this role works closely with employees, campus partners, governing bodies, and vendors to guide individuals through key career transitions—including retirement and offboarding—while contributing to benefits education, system coordination, and continuous process improvement. Position Overview The Benefits Consultant administers employee benefits and services for the University, with primary responsibility for retirement programs, employee separations, and assigned benefits initiatives. The position provides consultation to employees and management regarding eligibility, enrollment, compliance, and benefits impacts, ensuring accurate processing and alignment with UNC System and State of North Carolina requirements.
Requirements
- Bachelor’s degree in a related field and three years of experience in HR benefits administration; or an equivalent combination of education and experience
- Advanced proficiency in Microsoft Excel
- Strong written and verbal communication skills with the ability to communicate effectively with a diverse workforce
Nice To Haves
- Experience administering retirement and supplemental retirement programs
- State or public-sector benefits experience
- Ability to analyze data, prepare reports, and deliver presentations
- Experience presenting benefits information to large and small groups
Responsibilities
- Serve as lead benefits consultant for retirement plans including Teachers’ and State Employees’ Retirement System (TSERS), Optional Retirement Plan (ORP), and Phased Retirement
- Conduct early-, mid-, and end-career retirement consultations regarding eligibility, options, and retirement processes
- Advise employees on supplemental retirement plans, including enrollment, contribution limits, changes, cancellations, and leave payout deferrals
- Enter, monitor, and reconcile retirement transactions to ensure accuracy and compliance
- Monitor retirement contributions and identify potential compliance issues
- Generate pension spiking calculations and related reporting for TSERS participants
- Calculate and process special separation allowances for eligible law enforcement personnel
- Provide consultation and support to former retirees as needed
- Serve as lead consultant for employee benefit separations, ensuring accurate review of reports and timely benefits actions
- Enter and monitor separation-related transactions in benefits and payroll systems
- Prepare and send collection letters and process exception requests when required
- Support Reductions in Force (RIF), including: – Requesting Discontinuation Service Retirement (DSR) for eligible TSERS participants – Developing individualized discussion guides – Consulting affected employees on benefits impacts and available options
- Manage benefits cases and tickets across multiple platforms, including: – eBenefits and Empyrean – TSERS reconciliations, error resolution, and reporting – ORP vendor platforms and UNC System ORP database entries – Supplemental retirement vendor actions and payroll file loads
- Calculate and process Longevity Pay
- Consult employees and adjust deductions related to NC Flex Dependent Day Care discrimination testing results
- Track Personal Leave offers and responses and coordinate system entries
- Support benefits education and outreach, including events, communications, and website updates
- Develop and deliver benefits presentations for orientations, retirement planning, and enrollment periods
- Provide backup support for onboarding, prior service credit, qualifying life events, benefits platform administration, and payroll file loads
- Document procedures, recommend process improvements, and perform other duties as assigned
Benefits
- comprehensive state benefits package
- retirement plan options
- paid leave and holidays
- professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
