Benefits Assistant

Beacon Health System•Granger, IN

48d•Onsite

About The Position

Reports to the Director, Benefits & Compensation. A key component of this role is familiarity with the Total Reward functions and the ability to respond to general questions related to HR programs and processes. Processes monthly benefits related billings. Administers Beacon's Service Award program. Processes associates' general deductions. MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Provides assistance with Total Reward Events by: Organizing and distributing retirement gifts. Assist with various Total Reward events such as annual open enrollment fair, retirement fair, wellness fair, etc. Runs reports to conduct various audits in the benefits area as directed. Monitors/audits deductions that are auto-loaded (benefit deductions, etc.). Processes associate name changes as needed. Processing and handling all applicable details pertaining to Union Vacation/PTO Buy Back as well as all PTO adjustments for all Beacon associates. Responding in a timely manner to inquiries from associates (either on the phone or in person) and explaining various benefits, including: paid benefit time, health insurance, dental insurance, life insurance, flexible spending accounts, COBRA, associate discounts and other applicable associate benefits. Participates in testing and trouble shooting enrollment platform and other systems related to benefits. Handles the processing of COBRA payments and other payments received in Human Resources, including making bank deposits as appropriate. Adjusts associates' in-force voluntary deductions in the event of Company Transfers. Assists with in-house provided education (CPR, ACLS, etc.) and department retirement celebration. Assists with retirement plans. Checks to guarantee automated file has loaded with no errors. Processes 403(b) and reviews reports from vendor i.e., default report, loan maturity, etc.). Processes all GA-1 Transfers submitted to benefits. Processes all applications for tuition reimbursement. In charge of creating content and keeping up to date information on the benefits intranet page. First contact for all associates and monitors the benefits email box and responds or distributes emails and phone calls to the proper benefits personnel in a timely manner. Work with outside vendors to help assist associates and ensure all deduction information is correct Complete court verifications as requested Monitor and respond in a timely manner to the department Benefits email Verify retirement match eligibility for all associates and enroll them in their correct match plan Completes various audits and works with associates and HSA vendor to resolve issues. Assist/create and distribute associate communications on all benefits updates and changes Process adoption reimbursements. Complete Medicare forms, termination letters, and verification of benefit letters as needed. Assist new associates and newly eligible associates with benefits enrollment Process associate refunds on general deductions such as loans, parking, and voluntary benefits. Assists associates with all tuition reimbursement and student loan activity which includes but not limited to: application, issue resolution, etc. and reporting to main liaison for Beacon. Working with Benefits Specialist, making employee data adjustments that are maintained in PeopleSoft (i.e. benefits added or terminated) making sure all escalated issues are reported to Supervisor of Benefits. In collaboration sets up new vendors in A/P system. Assists with new hire orientation as needed. Processes the monthly benefits-related billings and performs various benefits-related audits by: Conducting a thorough analysis of the monthly benefits billings against payroll/personnel records for accuracy. This includes (but is not limited to): medical insurance, dental insurance, life insurance, pre-paid legal, etc. Communicating with the Supervisor of Benefits regarding any adjustments to be made to the employee data that is maintained in PeopleSoft (for example, benefits added or terminated). Communicated all escalated issues to the Supervisor of Benefits. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: Displaying a positive team approach to all Human Resources efforts by offering to assist other HR associates and maintaining working relationships with other departments. Recommending improvements in work flow, procedures, equipment and forms. Providing input and/or feedback regarding concerns and issues in a timely manner. Participating on Hospital and System committees as requested. Completing other job-related duties and special projects as assigned. Assists with orientation. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: Attends and participates in department meetings and is accountable for all information shared. Completes mandatory education, annual competencies and department specific education within established timeframes. Completes annual employee health requirements within established timeframes. Maintains license/certification, registration in good standing throughout fiscal year. Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Adheres to regulatory agency requirements, survey process and compliance. Complies with established organization and department policies. Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: Leverage innovation everywhere. Cultivate human talent. Embrace performance improvement. Build greatness through accountability. Use information to improve and advance. Communicate clearly and continuously.

Requirements

Requires knowledge of principles and practices of Human Resources.
Demonstrates proficiency in Word, Excel, PowerPoint and Outlook and ability to learn and master new systems and software.
Ability to multi-task under pressure and stay calm in stressful situations.
Requires the interpersonal and communication skills (both verbal and written) necessary to interact effectively with management, staff and outside contacts.
Requires the ability to pay close attention to details, work effectively with limited supervision, organize and prioritize multiple projects, meet multiple deadlines and follow schedules.
Demonstrates the ability to ensure confidentiality and exhibits discretion and sound judgment in decisions and responses to questions and requests for information.
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a HS diploma. A minimum of two years of administrative experience is required.

Nice To Haves

A Bachelor Degree in Business, Human Resources or a related field or previous Human Resources experience is preferred.

Responsibilities

Organizing and distributing retirement gifts.
Assist with various Total Reward events such as annual open enrollment fair, retirement fair, wellness fair, etc.
Runs reports to conduct various audits in the benefits area as directed.
Monitors/audits deductions that are auto-loaded (benefit deductions, etc.).
Processes associate name changes as needed.
Processing and handling all applicable details pertaining to Union Vacation/PTO Buy Back as well as all PTO adjustments for all Beacon associates.
Responding in a timely manner to inquiries from associates (either on the phone or in person) and explaining various benefits, including: paid benefit time, health insurance, dental insurance, life insurance, flexible spending accounts, COBRA, associate discounts and other applicable associate benefits.
Participates in testing and trouble shooting enrollment platform and other systems related to benefits.
Handles the processing of COBRA payments and other payments received in Human Resources, including making bank deposits as appropriate.
Adjusts associates' in-force voluntary deductions in the event of Company Transfers.
Assists with in-house provided education (CPR, ACLS, etc.) and department retirement celebration.
Assists with retirement plans. Checks to guarantee automated file has loaded with no errors.
Processes 403(b) and reviews reports from vendor i.e., default report, loan maturity, etc.).
Processes all GA-1 Transfers submitted to benefits.
Processes all applications for tuition reimbursement.
In charge of creating content and keeping up to date information on the benefits intranet page.
First contact for all associates and monitors the benefits email box and responds or distributes emails and phone calls to the proper benefits personnel in a timely manner.
Work with outside vendors to help assist associates and ensure all deduction information is correct
Complete court verifications as requested
Monitor and respond in a timely manner to the department Benefits email
Verify retirement match eligibility for all associates and enroll them in their correct match plan
Completes various audits and works with associates and HSA vendor to resolve issues.
Assist/create and distribute associate communications on all benefits updates and changes
Process adoption reimbursements.
Complete Medicare forms, termination letters, and verification of benefit letters as needed.
Assist new associates and newly eligible associates with benefits enrollment
Process associate refunds on general deductions such as loans, parking, and voluntary benefits.
Assists associates with all tuition reimbursement and student loan activity which includes but not limited to: application, issue resolution, etc. and reporting to main liaison for Beacon.
Working with Benefits Specialist, making employee data adjustments that are maintained in PeopleSoft (i.e. benefits added or terminated) making sure all escalated issues are reported to Supervisor of Benefits.
In collaboration sets up new vendors in A/P system.
Assists with new hire orientation as needed.
Conducting a thorough analysis of the monthly benefits billings against payroll/personnel records for accuracy. This includes (but is not limited to): medical insurance, dental insurance, life insurance, pre-paid legal, etc.
Communicating with the Supervisor of Benefits regarding any adjustments to be made to the employee data that is maintained in PeopleSoft (for example, benefits added or terminated). Communicated all escalated issues to the Supervisor of Benefits.
Displaying a positive team approach to all Human Resources efforts by offering to assist other HR associates and maintaining working relationships with other departments.
Recommending improvements in work flow, procedures, equipment and forms.
Providing input and/or feedback regarding concerns and issues in a timely manner.
Participating on Hospital and System committees as requested.
Completing other job-related duties and special projects as assigned.
Assists with orientation.