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Under general direction of the Head of Benefits, the Benefits Analyst works with the Benefits Team in North America to provide administrative support to human resources, payroll, and other representatives and employees on benefit matters including the separate benefits programs for each division across the United States and Canada. Incumbents have responsibility for providing carriers with all required data and reports as well as ensuring timely and accurate processing of invoices. The Benefits Analyst will also support employees with information on policies and procedures related to employee benefit programs. The Benefits Analyst also works closely with vendors and carriers to resolve non-forward-facing issues (i.e. carrier feeds) and employee issues.