Benefits Analyst

CSU Careers•Los Angeles, CA

About The Position

Under the direct supervision of the Benefits Manager, the Benefits Analyst is responsible for the delivery of employee benefits by processing and recording all applicable forms and documentation. The incumbent advises and consults with employees utilizing current knowledge of rules and regulations related to CSU benefits. This position requires working and interacting effectively and professionally with all levels of campus personnel and employees at corresponding levels in other federal, state, and local agencies and outside business organizations. The incumbent is responsible for the data input of various benefits processing functions in HRM's PeopleSoft database. The incumbent provides an orderly series of documents, and information to employees being hired, separated, or making personal changes to their benefits; reviews and ensures that documents are completed thoroughly and accurately; follows up with employees to obtain additional information or to correct discrepancies; disseminates completed processing documents; answers and assists with calls to the HRM general benefits phone line and email account; reviews forms, gathers data, and modifies existing forms for internal and campus-wide use; creates benefit files; and verifies appropriateness of documents for filing. In performing day-to-day tasks, the incumbent will process information using PeopleSoft, CHRS and SCO system.

Requirements

Bachelor's degree from an accredited four-year college or university and/or equivalent training.
Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Working knowledge of Microsoft Word, Excel, Outlook, and HRIS.
Familiarity with databases and the use of spreadsheets.
Ability to: reason logically and make appropriate recommendations; work independently using good judgment; establish and maintain cooperative working relationships; clearly communicate ideas and recommendations; write clear and concise reports; enter data into HRM database and document management system with minimal errors; communicate with tact and diplomacy; and ability to work cooperatively and productively within a team environment.
The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU.
As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Nice To Haves

Experience with PeopleSoft HR, State Controller’s Office database, and knowledge of Human Resources Management products and services.

Responsibilities

delivery of employee benefits by processing and recording all applicable forms and documentation
advises and consults with employees utilizing current knowledge of rules and regulations related to CSU benefits
data input of various benefits processing functions in HRM's PeopleSoft database
provides an orderly series of documents, and information to employees being hired, separated, or making personal changes to their benefits
reviews and ensures that documents are completed thoroughly and accurately
follows up with employees to obtain additional information or to correct discrepancies
disseminates completed processing documents
answers and assists with calls to the HRM general benefits phone line and email account
reviews forms, gathers data, and modifies existing forms for internal and campus-wide use
creates benefit files
verifies appropriateness of documents for filing
process information using PeopleSoft, CHRS and SCO system