Benefits Analyst

University Of Baltimore • Baltimore, MD

391d • $59,000 - $70,000

About The Position

The Benefits Analyst at the University of Baltimore plays a crucial role in assisting employees with understanding and navigating their benefits options, including health benefits, retirement programs, and paid time off. This position serves as a liaison to various state and university offices, providing consultative services to employees during onboarding and separation. The analyst will also act as a subject matter expert in Workday for benefits and time off plans, ensuring accurate data management and reporting.

Requirements

• Baccalaureate degree in Business Administration, Counseling, Human Resources, Public Administration or related field.
• Must pass the State Agency Benefits Coordinator exam and the Retirement Coordinator Certification within 3 months of employment.
• Two years of progressively responsible, professional-level experience in employment benefits and/or human resources administration.
• Demonstrated knowledge of benefit and retirement programs including premiums and group coverage.
• Practitioner-level knowledge of federal and state regulations related to benefit and leave programs.
• Strong problem solving, communications and presentation skills.
• Ability to utilize Workday and Microsoft products to collect, analyze and report on data.
• Strong customer service skills and the ability to maintain confidentiality.
• Strong organizational, time and project management skills.

Nice To Haves

• Experience administering benefits in a higher education institution or large non-profit/State funded organization.
• Familiarity with State of Maryland benefit and retirement programs.
• Knowledge of the State of Maryland employee benefits program and administrative procedures preferred.

Responsibilities

• Assist employees in understanding and navigating their benefits.
• Onboard employees through one-on-one benefit counseling sessions.
• Provide excellent customer service throughout the employee life-cycle, from onboarding, life events, open enrollment, and off-boarding.
• Maintain expert knowledge on state of Maryland employee health benefits, retirement programs, life insurance, flexible spending plans, and paid time off programs.
• Proactively participate in the USM Benefits Coordinator workgroup.
• Investigate benefit issues with EBD.
• Counsel and assist employees electing to retire.
• Coordinate with State Retirement, ORP vendors, and EBD to ensure timely processing of retirement applications.
• Complete retirement reporting and reconciliation requirements.
• Coordinate on-campus (or virtual) retirement vendor sessions for employees.
• Serve as UBalt subject matter expert (SME) for Workday benefits and time off plans.
• Regularly audit data in Workday to prevent and resolve issues.
• Respond to tier 1 and tier 2 Workday tickets.
• Contribute to MD Connect workgroups responsible for enhancing Workday functionality for benefits and time offs.
• Complete bi-weekly SPS benefits report, in coordination with HRIS Analyst.
• Coordinate gathering and reporting of data for annual reports and special studies.
• Oversee paid time-off programs and coordinate leave transfers with other state agencies and institutions.
• Work with the Employee Relations and Leave Specialist on complicated leave of absence issues.
• Respond to employee requests regarding leave programs.
• Develop communication tools for Open Enrollment and other plan changes impacting employees.
• Draft benefit-related policies and procedures.
• Participate on campus committees.

Benefits

• Health insurance coverage
• Life insurance coverage
• Prescription drug coverage
• Dental insurance coverage
• Tuition remission benefits
• Paid leave (22 days of annual, 15 days of sick, 3 days of personal, and 14-15 holidays)
• Retirement plans with employer contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees