Benefits Analyst II

Hub International Insurance•San Diego, CA

14d•$80,000 - $90,000

About The Position

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: HUB's Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be among some of the industry's top talent to help guide and support our customer's needs and provide them with innovative solutions. The purpose of the Benefit Analyst II is to support the Account Executives, Advisors and with quoting, reporting and other strategic analytic processes. This position works as an integral part of the Sales and Account Executive Teams and has the responsibility to maintain excellent relationships both internally and externally with HUB clients and vendors. The Benefit Analyst serves an integral role in helping to increase profitability of existing product lines through the proposal process. Develops and communicates strategy for RFPs, results and reports to carrier partners/vendors. Responsible for the new and renewal submission and implementation as it relates to the quoting process. Progressive project management for the timely renewal process concerning quality, deadline, workflow, communication and carrier coordination. Interprets client’s needs and makes recommendations on direction of RFP and contribution analysis. Quoting new and renewal groups Understands and analyzes the respective markets and products in order to find the best solutions to meet client’s needs. Examines benefits and claims data for inclusion in RFPs, organizes carrier & vendor bids received and follows up on non-responses and late submissions. Negotiates with carriers throughout the RFP process. Addresses carrier questions during RFP process and advises carriers on the client benefit strategy. Support Account Executive with data gathering of benchmarking, strategic planning and reporting duties. Conducts claims analysis and contribution modeling. Interprets census data and evaluates it for accuracy. Communicates with Account Executives and Producers on status of marketing activity. Reviews insurance bids for compliance with specifications, identifying key differences in bids, and maintaining client databases within internal systems. Creates and updates templates used during the strategy and marketing process. Adds to and maintains client access to external online portals. Provides training as a subject-matter-expert to other Client Services team members on various topics. Manages and assists with client-related service issues. Attend carrier sales meetings, trainings, and webinars. Maintaining detailed knowledge of new and existing products and relaying between carriers, Account Executives & Producers. Communication and coordination with the carriers and internal HUB Team. Expert user in BenAdmin, workflow, carrier and proposal systems. Perform research and problem resolution of data issues using multiple systems, tools and resources. Maintains positive relationships both internally and externally. Maintain HUB Values including HIPPA and ACA Compliance. Ensures we’re meeting HUB turn-around times as outlined in the KPIs. Assist in the development and implementation of new processes and procedures. Functions as the analytical subject matter in strategy meetings with Account Executive and Producer. Provides mentorship to more junior Benefit Analysts. Works within the project management tool SmartSheet. Works within Benefit Point to update client information.

Requirements

College Degree
5+ years working for a carrier or brokerage firm.
Strong verbal and written communication skills
Analytical and problem-solving abilities
Proficient in Microsoft Office – intermediate to expert user level preferred.
Excellent organizational skills
Ability to work well under pressure with attention to detail
Team oriented self-starter with ability to prioritize, monitor and control workflow deadlines and be flexible
Detail oriented
Sense of urgency
Understanding of benefits & benefit terminology
Proficient typing ability
High degree of independence and problem-solving skills
Accurate completion of enrollment/changes which includes follow-up with carriers and team

Responsibilities

Develops and communicates strategy for RFPs, results and reports to carrier partners/vendors.
Responsible for the new and renewal submission and implementation as it relates to the quoting process.
Progressive project management for the timely renewal process concerning quality, deadline, workflow, communication and carrier coordination.
Interprets client’s needs and makes recommendations on direction of RFP and contribution analysis.
Quoting new and renewal groups
Understands and analyzes the respective markets and products in order to find the best solutions to meet client’s needs.
Examines benefits and claims data for inclusion in RFPs, organizes carrier & vendor bids received and follows up on non-responses and late submissions.
Negotiates with carriers throughout the RFP process.
Addresses carrier questions during RFP process and advises carriers on the client benefit strategy.
Support Account Executive with data gathering of benchmarking, strategic planning and reporting duties.
Conducts claims analysis and contribution modeling.
Interprets census data and evaluates it for accuracy.
Communicates with Account Executives and Producers on status of marketing activity.
Reviews insurance bids for compliance with specifications, identifying key differences in bids, and maintaining client databases within internal systems.
Creates and updates templates used during the strategy and marketing process.
Adds to and maintains client access to external online portals.
Provides training as a subject-matter-expert to other Client Services team members on various topics.
Manages and assists with client-related service issues.
Attend carrier sales meetings, trainings, and webinars.
Maintaining detailed knowledge of new and existing products and relaying between carriers, Account Executives & Producers.
Communication and coordination with the carriers and internal HUB Team.
Expert user in BenAdmin, workflow, carrier and proposal systems.
Perform research and problem resolution of data issues using multiple systems, tools and resources.
Maintains positive relationships both internally and externally.
Maintain HUB Values including HIPPA and ACA Compliance.
Ensures we’re meeting HUB turn-around times as outlined in the KPIs.
Assist in the development and implementation of new processes and procedures.
Functions as the analytical subject matter in strategy meetings with Account Executive and Producer.
Provides mentorship to more junior Benefit Analysts.
Works within the project management tool SmartSheet.
Works within Benefit Point to update client information.