Benefits Agent WFH

AO Globe Life•Fremont, CA

3d•$90,000 - $120,000•Remote

About The Position

AO Globe Life is seeking dedicated, people-focused individuals to join our remote team as Client Support Specialists . This position is ideal for those who enjoy helping others, thrive in a structured yet flexible environment, and want to build a long-term professional career working from home. In this role, you will assist individuals and families across the United States in understanding and accessing important benefit programs designed to provide protection and peace of mind. You’ll meet virtually with clients who have already expressed interest in learning more about their options—no cold calling or door-to-door outreach is required. Our organization provides comprehensive training, ongoing mentorship, and a supportive culture that ensures each team member has the tools and confidence to succeed. Whether you’re starting your career or looking for a meaningful change, this opportunity allows you to combine professional growth with purpose-driven work.

Requirements

Must be authorized to work in the United States.
Must have access to a Windows-based laptop or desktop computer with a webcam.
Must have a reliable internet connection and a quiet, professional workspace.

Nice To Haves

Prior experience in customer service, sales, or client relations is helpful but not required.

Responsibilities

Conducting scheduled virtual consultations via Zoom with individuals and families across the U.S.
Listening carefully to client needs and helping them identify benefit programs that best fit their circumstances.
Providing clear explanations of available options in a professional, easy-to-understand manner.
Guiding clients through the enrollment process from start to finish, ensuring they have the support they need at each step.
Maintaining organized and accurate digital records of client interactions, documentation, and follow-ups.
Offering continued support to clients after enrollment to ensure satisfaction and long-term relationships.
Participating in ongoing professional development, including virtual team meetings, mentorship sessions, and product training.
Working collaboratively with colleagues to share best practices, contribute to team goals, and promote a positive and service-oriented environment.
The position requires professionalism, integrity, and the ability to manage your time effectively while working independently.
You will represent AO Globe Life in a consultative, client-centered capacity, ensuring that each interaction reflects the organization’s commitment to quality service and ethical practices.