Benefits Account Manager II

NFP•Baton Rouge, LA

3d•$60,000 - $80,000

About The Position

Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. Job Summary : The Account Manager II is responsible for working with Producers and Directors to service client accounts. The position requires day to day client servicing for a specific set of clients and entails a great deal of verbal, electronic and other written communications. The Account Manager II will research, analyze and evaluate medical, life, disability and other benefit plans and act as a benefit advisor to clients. At this level, an Account Manager II will lead open enrollment presentations and take an active role in client meetings. Work is completed with a significant amount of independent discretion. While in this role, this person should be developing relationships with clients and carrier contacts and working proactively to effectively and efficiently deliver services to clients.

Requirements

Knowledge of benefits administration, Health Care Reform, industry trends, carrier products and services
Ability to work independently and anticipate client and team needs
Effective time management and decision making skills
Diligent follow up skills
Ability to express ideas clearly in both written and oral communications
Strong Microsoft Excel and PowerPoint skills
Commanding presentation and public speaking abilities
BA/BS preferred
More than 3 years’ client service and/or industry and product line experience
Life, Accident and Health Insurance License required.

Responsibilities

Prepare and send requests for proposals to applicable insurance carriers and work with Account Coordinators to spreadsheet results as they come in.
Takes the lead on reviewing contracts, benefit plan summaries, and carrier source documents for accuracy.
Develop and maintain ongoing relationships with clients; Act as the subject matter expert on Health & Welfare Benefits and vendor/carrier products and services.
Uses online carrier tools to develop quotations, prepare, pre-renewal information and update client proposal tables.
Understand and articulate alternative funding strategies.
Build and maintain strong relationships with carriers, companies and clients.
Maintain relationships with carrier representatives in order to better understand available products and services in the marketplace and recommend them to clients.
Review & analyze requests for proposals and insurance plan designs, negotiate with carriers and recommend renewal actions.
Work with Directors to develop and execute client strategy plan and defined deliverables.
Execute open enrollment process for clients; Review employee presentations and communication materials.
Conduct and present annual client compliance reviews.
Work with Account Coordinators to update benefit guides, ensure client resources and communications are up to date following open enrollment or coverage change.
Attend to client requests including product or vendor service or performance challenges.
Ensure all client data is entered into agency management system in a timely manner.
Performs other duties as assigned and consistently makes independent judgments subject to general supervisor support.