Benefit & Wellness Coordinator

Marsh McLennan • San Diego, CA

84d • $40,200 - $74,900 • Hybrid

About The Position

Under direct supervision of the Client Service Executive, the focus of the coordinator is working with the population of employees across all the Client's business units, facilitating wellness programs that educate and influence employees at the worksite to assist with a sound understanding of their benefits and promote Client's strategy for overall wellness.

Requirements

• Bachelor degree is preferred.
• Minimum 2 years' experience working in a professional office setting providing administrative support with a heavy emphasis on accuracy and detailed work can be considered in lieu of college.
• Familiarity with the key features of commonly offered plan types (i.e., HMO, PPO, CDHP-HSA) and a basic knowledge of employee benefit insurance terminology and coverage options preferred.
• Proficiency in using the internet and Microsoft Office applications to include Outlook, Word, Excel, and PowerPoint to create, format and update documents, presentations, and spreadsheets which contain tables, charts, graphs and advanced formulas.
• Above average math skills to calculate ratios, rates and percentages.
• Demonstrated ability to prioritize tasks, resolve problems, plan appropriately and make sound decisions within the scope of job responsibilities when there are changes in workload and when under the pressure of deadlines.
• Strong verbal and writing skills to communicate in a concise, logical and professional manner.
• Dependable with the self-initiative to follow through on assignments and work productively with others in a team environment.

Responsibilities

• Assist in development of benefits communication strategy in collaboration with the Client, by attending strategy meetings, preparing Enrollment process materials, campaign materials, and claims resolution.
• End-to-end coordination of health awareness seminars for various health related topics (nutrition/healthy eating, physical activity, etc.).
• Coordinate single or multi-session workshops on a group basis (lunch and learn) by developing or pulling from defined list of wellness topics.
• Lead a planning committee for client Wellness Event/Fair, not limited to arranging speakers, health assessment, biometics, etc.
• Assist client service teams with the insurance bidding and renewal process.
• Review census data, plan design, rate information, experience data, and related materials to ensure that necessary and accurate information is submitted to renew / continue the policy.
• Work with carrier representatives to resolve discrepancies regarding missing or inaccurate information on the submissions and communicate the status of submissions to client service team members.
• Using approved templates, prepare and coordinate creation of new / renewal binders and iPad presentations, open enrollment communications, and other client presentation materials.
• Update and assist in maintaining agency management, contacts and filing systems upon renewal and during special project requests.
• Provide general day-to-day support to clients as skill and knowledge develop, acting as liaison for client to research and resolve coverage, claims issues, administrative problems and proactively recognize concerns/issues to inform service teams.
• Other Duties as Assigned.

Benefits

• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree