Benefit Verification Specialist Amgen Support+ & Teze

Amgen • Tampa, FL

297d • $63,990 - $91,138 • Hybrid

About The Position

Join Amgen's Mission of Serving Patients. At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Requirements

• High school diploma or GED.
• At least two (2) years of related experience in healthcare administration, medical coding and billing, customer service, or direct benefits verification support.

Nice To Haves

• Bachelor's degree in a related field of study.
• Associate's degree and 4 years of related experience.
• Experience in a leadership role within a functional team.
• Previous experience in clinical patient enrollment or quality assurance.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Proficiency in using office software and productivity tools.
• Demonstrated ability to multitask and work effectively in a fast-paced environment.
• Problem-solving skills and a proactive approach to challenges.
• Medical experience is not required but is a plus.

Responsibilities

• Handle industry leading transformation of patient support offerings.
• Engage directly with health care professionals to establish options for financial assistance/reimbursement.
• Navigate complex benefits programs and payer landscape across the United States.
• Take calls and outreach from health care professionals and enter data into supporting systems.
• Initiate benefits verification by reviewing patient data and insurance material.
• Verify benefits for each assigned patient case and detail requirements for reimbursement.
• Initiate subsequent actions such as prior authorizations and appeals.
• Monitor potential delays or pended cases and document lessons learned.
• Support new initiatives and process improvement activities.
• Understand and adhere to government regulations and company policies.
• Maintain positive rapport with internal and external customers.

Benefits

• Comprehensive employee benefits package including health and welfare plans.
• Retirement and Savings Plan with generous company contributions.
• Group medical, dental and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus program.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models, including remote and hybrid work arrangements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Chemical Manufacturing
• Education Level: High school or GED