Benefit Technology Specialist - Hybrid (Irvine, CA)

OneDigital•Irvine, CA

1d•$68,000 - $72,000•Hybrid

About The Position

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital. Our Newest Opportunity: The Benefits Technology Specialist works strategically with the Account Manager and Client to advise, implement and update client benefit administrative system(s). This position focuses on building working relationships with various benefit administration vendors.

Requirements

Ability to establish and maintain collaborative working relationships with others of all levels
Ability to work with clients and partners at a strategic level
Strong attention to detail
Creative mindset and technologically savvy
High energy, enthusiastic individual with the ability to thrive in fast-paced production environment
Must be self-motivated, flexible and disciplined
Ability to work independently as well as in team environment
Excellent communication and presentation skills
Strong organizational skills
Proficient with Microsoft Office products and carrier websites
Valid Life and Health License is required
Must have a proven track record in customer service
Experience in the Insurance / Employee Benefits industry is highly desirable
1 – 3 years of experience, 3+ years preferred
Bachelor’s Degree or 3+ years’ applicable job experience, required
Experience with Benefit Administration Systems preferred

Responsibilities

Partner with Sr. Technology Specialist with vendor and client on new system implementations to drive process and hold both parties to timelines.
Assist client with implementation tasks as needed / requested. Involvement can vary by client.
Partner with vendor and client on existing system updates (i.e., open enrollment plan/rate updates, new plan build out, EDI connectivity, enrollment profiles, EDI file maintenance/discrepancies).
Builds out benefit plans, rates, enrollment profiles, and resource library in benefit administration system (for renewal and possibly implementation). Involvement can vary by client.
Conduct system review calls with client and vendor to obtain client final sign-off on build and accuracy before opening system up for employee access.
Manages system update timeline expectations with client and vendor to ensure open enrollment dates align with system completion and review.
Initiate EDI Feed build out with vendor and carrier for any new plans / carriers and drive process to completion (live EDI feeds) with weekly updates.
Provide weekly EDI Feed update email to client with the status of EDI feeds in “testing.” Continue until all carrier feeds are live.
Assist with resolving EDI feed discrepancies and discrepancy reports from carrier/vendor.