Benefit Systems Implementation Specialist

The Cason Group•Columbia, SC

3d•$42,000 - $48,000•Hybrid

About The Position

The Cason Group serves insurance professionals by delivering creative sales and service solutions that exceed expectations through Group Benefits, Individual Medical, and Financial Services. Our Benefit Systems Team works with insurance advisors employer clients to custom-build benefit administration platforms. As an Implementation Specialist, you will set up online enrollment systems for both new and inforce groups while assisting with setups of other custom web applications as needed.

Requirements

Bachelors Degree or equivalent experience in a related field
Strong attention to detail and accuracy along with compliance of deadlines while managing and prioritize multiple tasks simultaneously
Excellent communication and interpersonal skills
Ability to work as part of a team
Proficiency in Microsoft Office (specifically Excel); knowledge of databases, including Adobe
Demonstrated proficiency in all parts of position within 4-6 months

Responsibilities

Set up new groups in benefit administration systems, entering all pertinent information related to each group
Update information for group renewals
Coordinate with Account Managers and Group Operations departments throughout processes
Maintain accuracy goals
Release cases within specified timeframes, especially rush cases
Make case corrections in a timely manner
Update and maintain internal databases (I:Drive, Monday.com) with real-time, relevant updates as case builds progress
Serve as the point-person for Account Managers to answer questions related to builds and provide status updates
Assist internal Group Operations departments with updating QA and open enrollment changes