Benefit Programs Specialist II
About The Position
The City of Fredericksburg Department of Social Services (FDSS) is recruiting for a Benefit Programs Specialist who performs eligibility and case management functions for a benefit program caseload. Are you ready for a challenging but rewarding job where you can Work with a Purpose in a positive work environment? If so, then read on! Summary of Duties: This position will primarily be doing Intake. The Benefit Programs Specialist determines program eligibility for certain public assistance programs. Performs technical, administrative, counseling and case management duties for an assigned caseload of clients served by the City Social Services Department. Duties include interviewing applicants and explaining benefit programs; assisting applicants in completing necessary forms; determining and advising applicants of eligibility for assistance; and monitoring client ongoing program eligibility. The City of Fredericksburg is a great place to work. Come join our knowledgeable and energetic team, which is committed to the City’s Core Values of Agile Innovation, Abundant Compassion, Outstanding Customer Service, Energized Work Environment, Essential Engagement, and Unwavering Stewardship. In addition to offering a great work environment and competitive salary, the City of Fredericksburg provides a generous benefits package. The City is a member of the Virginia Retirement System and offers competitive health, dental and vision insurance as well as generous vacation/sick leave benefits and 13 paid holidays a year. The City of Fredericksburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Fredericksburg, VA 22404-7447 [email protected]
Requirements
- High School diploma or equivalent
- Two (2) years of experience working with the general public in a local department of social services, or equivalent education, and/or experience.
- Must be able to pass a criminal background check to include a clean search of the Virginia Child Abuse and Neglect Central Registry (no current findings or cases associated to you).
- A valid state driver’s license that meets the standards for the City of Fredericksburg.
Nice To Haves
- Prior experience working for a Social Services department.
- Proficiency in Microsoft office software.
- Knowledge of DSS case management systems.
- Prior experience working as Benefits Intake worker.
Responsibilities
- Performs eligibility and case management functions for a benefit program caseload.
- Primarily doing Intake.
- Determines program eligibility for certain public assistance programs.
- Performs technical, administrative, counseling and case management duties for an assigned caseload of clients served by the City Social Services Department.
- Interviewing applicants and explaining benefit programs
- Assisting applicants in completing necessary forms
- Determining and advising applicants of eligibility for assistance
- Monitoring client ongoing program eligibility.
Benefits
- generous benefits package
- Virginia Retirement System
- competitive health, dental and vision insurance
- generous vacation/sick leave benefits
- 13 paid holidays a year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
