Benefit Program Specialist II

Virginia Department of Social Services • Fredericksburg, VA

1d • $28 - $30

About The Position

The City of Fredericksburg Department of Social Services (FDSS) is recruiting
for a Part-time Benefit Programs Specialist up to 25 hours a week working
primarily on Ongoing cases. Are you ready for a challenging but rewarding job
where you can Work with a Purpose in a positive work environment?

Summary of Duties:

This part-time position will primarily be doing Ongoing casework. The Benefit
Prorams Specialist determines program eligibility for certain public assistance
programs. Performs technical, administrative, counseling and case management
duties for an assigned caseload of clients served by the City Social Services
Department. Duties include interviewing applicants and explaining benefit
programs; assisting applicants in completing necessary forms; determining and
advising applicants of eligibility for assistance; and monitoring client ongoing
program eligibility.

The Benefit Programs Specialist II is distinguished from the Benefit Programs
Specialist III by the latter’s performing advanced technical work requiring
depth and breadth of knowledge to understand, analyze and act on complex cases.
Also, the Benefit Programs Specialist III serves as a technical resource for
others regarding social services’ eligibility programs.

Requirements

• High School diploma or equivalent
• Two (2) years experience working with the general public or equivalent education, and/or experience.
• Must be able to pass a criminal background check to include a clean search of the Virginia Child Abuse and Neglect Central Registry (no current findings or cases associated to you).
• A valid state driver’s license that meets the standards for the City of Fredericksburg.

Nice To Haves

• Prior experience working for a Social Services department.
• Proficiency in Microsoft office software.
• Knowledge of DSS case management systems.
• Prior experience working as Benefits Ongoing worker.

Responsibilities

• doing Ongoing casework
• determines program eligibility for certain public assistance programs
• Performs technical, administrative, counseling and case management duties for an assigned caseload of clients served by the City Social Services Department
• interviewing applicants and explaining benefit programs
• assisting applicants in completing necessary forms
• determining and advising applicants of eligibility for assistance
• monitoring client ongoing program eligibility

Benefits

• The City is a member of the Virginia Retirement System and offers competitive health, dental and vision insurance as well as generous vacation/sick leave benefits and 13 paid holidays a year.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED