Benefit Navigator, On-site (Lodi)

Adventist Health • Lodi, CA

121d

About The Position

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Requirements

• High School Education/GED or equivalent: Required
• Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
• Five years' patient access experience: Preferred

Responsibilities

• Serves as the subject matter expert (SME) for insurance questions from associates, ancillary departments, and/or patients.
• Manages patient responsibility estimates and POS collections.
• Assists with financial assistance application completion, submission, and approval.
• Partners with Medicaid eligibility vendor.
• Collects and/or creates cash deposits and provides change to departments.
• Acts as the point of contact for patient questions regarding insurance explanation of benefits, payments, and itemized statements.
• Provides cross coverage to patient access departments including other sites.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED