BenefitMall - Customer Service Representative, Group Benefits (Hybrid)
Crc Insurance Services•Davenport, IA
404d•Remote
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About The Position
The Customer Service Representative at BenefitMall is responsible for ensuring high levels of customer satisfaction by providing quality information and superior customer service for a defined scope of issues and post-enrollment inquiries. This role involves working in a hybrid schedule, allowing for collaboration through video and screen sharing technology while also enjoying the convenience of working from home. The position emphasizes the importance of corporate values such as inclusion, trust, collaboration, and innovation, contributing to a positive work culture recognized by multiple awards.
