Hub International-posted 3 months ago
Full-time • Mid Level
Metairie, LA
5,001-10,000 employees
Insurance Carriers and Related Activities

A Benefits Consultant (BC) interfaces with a group of clients (a book of business) to strategize and propose viable solutions to manage the menu of benefit options that the client offers to its employees. BCs partner with clients and assist them with 1) emerging trends in employee benefits, 2) their annual renewal process, and 3) other possible options that would enhance or meet the goals of the client; the end product of this partnership is intended to add value to the client, enabling the client to be competitive in their own industry. BCs quickly assess the nature of any given problem, understand thoroughly the expectations of the client, and consistently meet or exceed those expectations. BCs must contribute to and flourish in a team environment, learn and exemplify the Hub Fundamental 5, and engage in regular professional development.

  • Consulting - understands key business issues for clients and the role Benefits play in their business & articulates long-term benefit goals & develops strategic plan to achieve them.
  • Educate, support & becomes a trusted advisor to each client.
  • Address client problems and issues, understands expectations & consistently meet through viable solutions. Acts proactively when potential issue is uncovered.
  • Strategically plans and executes plan renewals, staying in regular communication with the clients and updating them on various emerging trends and solutions for their business needs.
  • Understands thoroughly and stays abreast of changes in employee benefits, including plan designs, available riders, legislation, and emerging trends.
  • Attends training opportunities, reads and shares industry knowledge, regularly participates in coursework to either earn or maintain professional designations.
  • Alerts client to potential issues (legislative and coverage information). Provides and explains compliance package annually.
  • Shadows other consultants in the field periodically to study other business segments, techniques, and consulting styles.
  • Meets regularly (at least 2x/year) with medical and ancillary carrier reps to get updates on the latest innovations and strategies.
  • Conducts client presentations in a consultative (logical, professional and informative) manner.
  • Assesses cross selling opportunities with all clients.
  • Discusses strategic partnerships with client, including ADP, Chase, Carrier Wellness offerings, COBRA administration, FSA administration, etc.
  • Discusses compensation and value proposition with client.
  • Strives for 100% client retention.
  • Provides accurate and timely client deliverables according to Performance Standards.
  • Builds and maintains strong relationship with client HR and Benefits staff and upper management through regular communication.
  • Acts as a mentor for the Associate Benefit Consultant, Account Manager, BA/CSS and ISR.
  • Holds regular team meetings.
  • Uses Benefit Point to document and assign all client service issues and key steps in the renewal process.
  • Ensures that the implementation and transition processes for all carrier changes are handled smoothly with minimal disruption.
  • Proactively checks and verifies all information (new rates, employee enrollments and changes, ID cards, etc.).
  • Is prepared, organized, and methodical.
  • 3-5+ years' experience in benefits including a strong knowledge of self-insured plans, ancillary lines, and current legislation.
  • Bachelor's degree (or its equivalent) highly preferred.
  • Louisiana Life and Health license is required or willing to complete ASAP.
  • Professional Designations (RHU, REBC, CEBS) a plus.
  • Excellent communication and presentation skills.
  • Ability to interact effectively with people of various responsibility and authority (employees, key contacts, executives, etc.).
  • Highly organized.
  • Ability to manage multiple priorities and projects at once.
  • Professional Designations (RHU, REBC, CEBS) a plus.
  • Competitive salaries and benefits offerings
  • Medical/dental/vision insurance and voluntary insurance options
  • Health Savings Account funding
  • 401k matching program
  • Company paid Life and Short-Term Disability Plans
  • Supplemental Life and Long-Term Disability Options
  • Comprehensive Wellness Program
  • Paid Parental Leave
  • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
  • Great work/life balance
  • Focus on creating a meaningful environment through employee engagement events
  • Growth potential
  • A rewarding career that helps local businesses in the community
  • Strong community support and involvement through HUB Gives
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