Benefit Assistant

Western Express • Nashville Plantation, ME

254d

About The Position

Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive.

Requirements

• No prior HR or benefits experience required
• High school diploma or equivalent (required)
• Strong communication and organizational skills
• Comfortable using a computer (email, document scanning, basic data entry)
• Friendly, helpful attitude and a willingness to learn
• Ability to maintain confidentiality and handle sensitive information

Nice To Haves

• Experience in a customer service, administrative, or office support role
• Interest in human resources or employee benefits

Responsibilities

• Answer incoming phone calls, emails, and mail related to employee benefits
• Provide basic assistance to employees regarding medical, dental, vision, 401(k), and other benefit programs
• Forward more complex benefit questions or issues to the appropriate team member
• Organize, scan, and file benefits-related documents and correspondence
• Track incoming forms and ensure accurate routing to HR or third-party vendors
• Assist with new hire benefit packets
• Support the team during open enrollment periods and other seasonal benefit tasks
• Maintain confidentiality and professionalism in handling sensitive employee information

Benefits

• Competitive pay
• Paid time off
• Paid holidays
• Family-oriented culture
• State-of-the-art facility
• On-site gyms
• Guided fitness classes
• Cafeteria

What This Job Offers

• Career Level: Entry Level
• Industry: Truck Transportation
• Education Level: High school or GED