Benefit Assistant

Western ExpressNashville Plantation, ME
254d

About The Position

Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive.

Requirements

  • No prior HR or benefits experience required
  • High school diploma or equivalent (required)
  • Strong communication and organizational skills
  • Comfortable using a computer (email, document scanning, basic data entry)
  • Friendly, helpful attitude and a willingness to learn
  • Ability to maintain confidentiality and handle sensitive information

Nice To Haves

  • Experience in a customer service, administrative, or office support role
  • Interest in human resources or employee benefits

Responsibilities

  • Answer incoming phone calls, emails, and mail related to employee benefits
  • Provide basic assistance to employees regarding medical, dental, vision, 401(k), and other benefit programs
  • Forward more complex benefit questions or issues to the appropriate team member
  • Organize, scan, and file benefits-related documents and correspondence
  • Track incoming forms and ensure accurate routing to HR or third-party vendors
  • Assist with new hire benefit packets
  • Support the team during open enrollment periods and other seasonal benefit tasks
  • Maintain confidentiality and professionalism in handling sensitive employee information

Benefits

  • Competitive pay
  • Paid time off
  • Paid holidays
  • Family-oriented culture
  • State-of-the-art facility
  • On-site gyms
  • Guided fitness classes
  • Cafeteria

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What This Job Offers

Career Level

Entry Level

Industry

Truck Transportation

Education Level

High school or GED

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