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The Knowledge Content Analyst plays a crucial role in sourcing, analyzing, and maintaining high-quality content for Accolade's Front Line Care Team. This position focuses on enhancing member support and self-service through effective content management, particularly in collaboration with customers, vendor partners, and third-party administrators. The analyst will develop subject matter expertise, foster relationships, and ensure the delivery of timely and accurate implementation artifacts, contributing to a best-in-class knowledge content experience.