Benefit Administrator

USI Insurance Services • Millville, NJ

321d • $50,000 - $52,000

About The Position

The Benefit Administrator position involves providing administrative support to Team Leaders and the service team. The role ensures that new business, renewals, and broker of record letters meet the requirements of the writing carrier, acting as a liaison between the insurance carrier and internal staff.

Requirements

• Entry level position.
• 1 year of employee benefits experience preferred.
• High School Diploma or GED degree required.
• Bachelor's degree a plus.
• Familiar with benefit plans a plus.
• Eager to learn new concepts and further professional development.
• Working knowledge of Microsoft Office Excel, including experience with data entry, formatting, and formulas.

Responsibilities

• Provide day-to-day customer service.
• Respond to carriers, internal staff, and/or broker questions.
• Assist with claims and billing problems.
• Review, compile, and prepare group information for large group RFP's.
• Follow up with carriers on requests for quotes.
• Provide internal staff with follow-up communication and approvals for Brokers on plan changes and open enrollment issues.
• Prepare and amend large group spreadsheets as assigned.
• Work with insurance carriers to process and follow-up on various items including enrollment, proposals, broker matters, new business, and product information.
• Help maintain BOR letters, including following up with Broker and/or carrier and assisting with plan design and rate information.
• Provide renewals to appropriate brokers.
• Enter data into commission database.
• Update client database on an ongoing basis.
• Create and maintain case files of critical client information based on implemented workflows.
• Coordinate with team members to ensure service and turn-around times meet Emerson Rogers standards.
• Develop and maintain strong working relationships with carriers and internal staff.

Benefits

• Medical insurance
• Wellness programs
• Dental insurance
• Vision insurance
• 401(k)
• Flexible spending accounts
• Health savings accounts
• Short and long-term disability
• Life insurance
• Paid time off policy
• Paid family leave benefit
• Paid holiday time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED