Benefit Administration Specialist 1

Community Financial System, Inc.•Syracuse, NY

About The Position

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Our firm encourages and rewards innovation, creativity and ambition. We believe in open communication across all staff levels and a focus on work/life balance. To learn more about BPAS please visit our website at www.bpas.com.

Requirements

Bachelor's degree in Mathematics, Statistics, Computer Science, Finance, Economics or Business related field
All applicants must be 18 years of age or older
Strong Analytical and Technical skills

Responsibilities

Directly interact with participants, retirees and plan sponsors to answer plan-related questions via telephone, email or letters
Assist in calculating pension benefits
Provide employees the necessary paperwork to begin pension benefit payments
Interact with the plans trustee to help ensure benefits paid from the plan are accurate and timely
Assist participants with benefit calculator providing dynamic benefit projections to help employees make informed retirement decisions
Responsible for data uploads, maintenance and auditing of databases for multiple defined benefit plans
Assist in preparing semi-annual benefit statements and other communications
Works with a team to recommend process improvements and coaching and training opportunities that were identified from participant issues, recurring edits, process delays, and quality problems
Assisting with special benefit administration projects, such as lump sum offerings, and participant bulk mailings as necessary
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely fashion