Bench Technician 2 - CT Bench Repair
About The Position
Bench Technician 2 – CT Parts Repair The Bench Service Technician acts as an integral part of AllParts Medical LLC’s operation by ensuring product availability while meeting business targets, executing test and repair requirements and planned activities according to regulatory guidelines, and providing solutions through diagnostics, troubleshooting, and informed repair operations. Your role: Diagnose and repair a variety of multi-OEM CT field replaceable parts, including troubleshooting circuits and components, use diagnostic tools and software to assess performance and verify repairs. Disassemble and reassemble products with precision, ensuring no damage to internal or external components while working with small tools and delicate components; strong hand-eye coordination required. Complete part testing on multi-OEM CT diagnostic imaging equipment, utilize structured documentation to complete Quality assurance bay PMs, and discover product repair-capable growth opportunities Accurately documents quality assurance records and work orders, including diagnostics, resolutions, test procedures, and case statuses, using the ERP system for knowledge sharing and quality assurance. Demonstrates solid technical knowledge, engineering fundamentals, and the ability to work collaboratively, sharing knowledge and experience while solving technical problems independently and making decisions for optimal customer solutions. Maintains a strong work ethic and dependability, adapting to new technologies, understanding empowerment areas, and knowing when to escalate appropriately, while taking ownership and accountability for actions, ensuring cost-effective repairs and minimized test and repair time.
Requirements
- Minimum of 1 year of related experience
- High school graduate degree level or equivalent desired (preferably in an engineering, medical or science related qualification)
- Possesses comprehensive PC skills, including proficiency with Microsoft Windows and Office applications, along with competence in IT/network diagnosis, system connectivity, and remote service.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
- Detail-oriented and interested in data management and analytics, exhibiting strong technical knowledge in engineering fundamentals and the ability to solve logical problems independently.
Responsibilities
- Diagnose and repair a variety of multi-OEM CT field replaceable parts, including troubleshooting circuits and components, use diagnostic tools and software to assess performance and verify repairs.
- Disassemble and reassemble products with precision, ensuring no damage to internal or external components while working with small tools and delicate components; strong hand-eye coordination required.
- Complete part testing on multi-OEM CT diagnostic imaging equipment, utilize structured documentation to complete Quality assurance bay PMs, and discover product repair-capable growth opportunities
- Accurately documents quality assurance records and work orders, including diagnostics, resolutions, test procedures, and case statuses, using the ERP system for knowledge sharing and quality assurance.
- Demonstrates solid technical knowledge, engineering fundamentals, and the ability to work collaboratively, sharing knowledge and experience while solving technical problems independently and making decisions for optimal customer solutions.
- Maintains a strong work ethic and dependability, adapting to new technologies, understanding empowerment areas, and knowing when to escalate appropriately, while taking ownership and accountability for actions, ensuring cost-effective repairs and minimized test and repair time.
Benefits
- Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
