Bench Service Technician

Aramark • West New York, NJ

2d • $25 - $25

About The Position

The Bench Technician is responsible for diagnosing, repairing, testing, and refurbishing commercial and/or prosumer coffee equipment, including espresso machines, grinders, brewers, and related accessories. This role ensures equipment meets performance, safety, and quality standards before being returned to customers or placed into service.

Requirements

• High school diploma or GED required; technical training preferred
• 1–3 years of experience repairing mechanical or electro‑mechanical equipment
• Comfortable working with electricity, pressurized water systems, and heat
• Ability to read wiring diagrams, parts diagrams, and service manuals
• Proficient with hand tools, power tools, and diagnostic equipment (multimeter, pressure gauges)
• Strong troubleshooting and problem‑solving skills
• Attention to detail and commitment to quality workmanship
• Basic computer skills for service documentation

Responsibilities

• Diagnose mechanical, electrical, and hydraulic issues in coffee equipment (espresso machines, grinders, brewers, batch and single‑serve systems)
• Disassemble, repair, rebuild, and reassemble equipment according to manufacturer specifications
• Perform preventative maintenance, refurbishments, and upgrades
• Test equipment for proper temperature, pressure, flow rate, and overall performanceCalibrate grinders and brewing systems to established quality standards
• Replace components such as pumps, valves, heating elements, boilers, gaskets, and electronics
• Document repairs, parts used, and test results in service records or ERP systemsIdentify recurring issues and provide feedback to service or operations teams
• Maintain a clean, organized, and safe bench and workshop environmentFollow electrical safety, water safety, and food‑contact best practicesSupport occasional phone or internal technical support as needed
• At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees