Bench Restaurant Manager

White Lodging Services Corp•Merrillville, IN

11d

About The Position

The Bench Restaurant Manager is knowledgeable of all restaurant functions of the hotel. This position focuses on supporting special projects such as hotel/restaurant openings and assisting in properties where there is a vacancy in restaurant management.

Requirements

Outlook
EXCEL
Word
Micros
College degree preferred
Experience in a training or leadership role
Experience in a high volume restaurant preferred
Lifting and carrying of objects, 30-40 pounds
Ability to push or pull objects 50-100 pounds
Sitting 10% | Walking 40% |Standing 30% | 20% bending, kneeling, lifting, climbing
Ability to go between hot and cold temperatures

Responsibilities

Performs all duties in the restaurant as needed
Ensures White Lodging Way “WLW” BOH process is completed and followed daily
Maintains all WLW training and certification materials
Prepares restaurant for each shift following WLW scenography guidelines
Ensures each associate lives the WLW Pledge and follows all handbook policies
Monitors service standards and dining times throughout the each shift
Has a hands on approach to teamwork and is able to assist associates in their service functions
Monitors seating rotation and capacity to ensure smooth running equitable shifts
Understands department goals and action plans to achieve them
Monitors associate times and punches in Kronos and follows all policies and procedures to make corrections
Monitors allocation of gratuities and service charges
Schedules associates using weekly forecast and staffing guides
Maintains all associate documentation and turns them in timely
Performs REX, RAPs and reviews for all assigned associates
Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates