Bench Jeweler (On-site)

Shane Co.•Indianapolis, IN

13d•$23 - $40•Onsite

About The Position

Bench Jewelers are an integral part of the Shane Co. team. You will perform all requested and necessary work on jewelry to include setting, sizing, re-tipping, welding, soldering, polishing, engraving, cleaning, and other work consistent with Shane Co. standards of quality, service, and timeliness. We are looking for bench jewelers who can demonstrate the ability to work in a fast paced and results-based job environment while building and maintaining relationships and championing Shane Co. company culture and values. We are seeking a bench jeweler who leads by example in areas of personal character, values, commitment, organizational skills, and work habits. Successful candidates for this role must be friendly, respectful, and genuinely interested in the success of the shop and the store.

Requirements

2+ years of prior bench experience is preferred.
We are available to our customers when they need us so evening and weekend availability is a must. (Though unlike most retailers, we are closed on 7 major holidays!)
Must possess a high level of visual acuity and manual dexterity.
Great ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching.
Comfortable with technology.
Must be able to effectively manage deadlines.
Must be able to demonstrate basic communication skills in both written and spoken English, as well as basic math.

Responsibilities

Shop Work Ensuring the quality of Company merchandise , and making and providing accurate assessments of merchandise quality and condition so that the company may make proper decisions on the best course of action.
Maintaining the shop and personal workspace in a clean, organized, presentable, and efficient manner.
Providing cost estimates for additional shop/ jeweler personalization options that the customer can entertain depending on desires.
Findings inventory.
Consulting directly with staff and customers as needed to help ensure customer needs are met through the sales process and/or the repair process.
Maintaining safety and security protocols including those specifically associated with shop equipment and chemicals.
Constantly pursuing personal and shop improvement and development.
Use technology such as computers and iPads for shop job tracking.
Collaboration Working professionally, efficiently, and courteously with all Store and Company staff, fostering teamwork and respect.
Supporting other shops as well as our home office when there are work overflows or special projects.
Company Culture Ensure a positive and engaging workplace for all by embodying company values such as integrity, continuous improvement, and teamwork.

Benefits

Competitive medical, dental, and vision coverage.
Competitive 401(k) plan with company match.
Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets).
Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance.
Parental benefits including paid parental leave, fertility benefits, and child and adult care
Flexible Spending Accounts.
Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss.
We offer internal learning that covers both career and personal topics, from skills like excel to photography.
We offer dedicated training specific to your role in our company.
We offer training toward advancement, specifically in the area of management and leadership for all levels.