Bench General Manager

Equator Coffees•San Francisco, CA

36d

About The Position

The Bench Manager position is a unique opportunity to embark on a journey of learning and growth, with the ultimate goal of managing a designated home store and its team. This role involves shadowing existing store managers, working closely with the District Manager, and immersing oneself in the key responsibilities that define our brand'smitment to excellence. The Bench General Manager is entrusted with conscientious hiring, training, and employee development, all under the guidance of seasoned managers. Fostering a positive environment and effectivemunication within the team are skills cultivated through hands-on experience and mentorship. The Bench General Manager learns the art of creating schedules that harmonize with business and employee needs, mastering accurate payroll management, and promptly addressing customer concerns. With a focus on financial performance, this role involves working closely with the District Manager to drive sales, monitor Key Performance Indicators, and consistently identify areas for improvement. The Bench Manager role is a dynamic learning experience, instilling a passion for our brand and amitment to leadership that will shape the successful management of a future home store and its team.

Requirements

Demonstrates a passion for coffee and inspires it in others
Management experience in specialty coffee, retail, hospitality and/or customer service is required
Experience managing a profitable & operationally sound single café/restaurant preferred
Must maintain current state issued SERVSafe Manager Certificate
Experience recruiting, hiring, and managing staff
Strong leadership skills with professional maturity
Proven ability to understand and execute on an organization's goals and objectives
Enjoys working on a team and collaborating as a team player
Leadership, relationship, team building, and conflict management skills
Excellent interpersonal andmunication skills - both oral and written
Must be able to exercise independent judgment and decision-making skills
Ability to work in a fast-paced environment, managepeting priorities and meet deadlines
Experience reviewing financial reports and meeting budgets
Able to work full time (the work regularly demands in excess of 45 hours per week) including variable hours such as early morning, evenings, weekends, and/or holidays
Ability to lead change, deal with the ambiguity, and the prioritizing needed to run a fast-paced environment
Experience with POS touch screen, Microsoft Office, Google Suite, and otherputer skills
Minimum High School or GED

Nice To Haves

Experience managing a profitable & operationally sound single café/restaurant preferred
Bilingual in Spanish and English preferred

Responsibilities

Hiring
Training
Employee development
Fostering a positive environment
Effectivemunication within the team
Creating schedules that harmonize with business and employee needs
Mastering accurate payroll management
Promptly addressing customer concerns
Working closely with the District Manager to drive sales
Monitoring Key Performance Indicators
Consistently identify areas for improvement

Benefits

Competitive wage
Commuter Benefits - pre-tax parking and transit
Employee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the employee
Free mental health app subscription
Employee discount on merchandise, coffee gear, and at Equator cafes
Continuing coffee education classes
Free coffee
Paid Time Off for voting on Election Day
Healthcare Benefits (for full-time employees working over 30 hours per week)
100% employer-covered premium medical insurance
Voluntary Insurance Plans - dental, vision, long-term disability, and supplementary life insurance
Employer covered life insurance premium
Flexible Spending Account (FSA) - healthcare and daily dependent care
Holiday Pay after 90 days of employment.
Eight Equator-observed holidays per year (including Martin Luther King Jr. Day and Juneteenth)
Paid Time Off with tenured increases for full-time employees
1 paid volunteer day per year
401K with up to a 4%pany match on employee contributions
Compensation will bemensurate with experience.