BENCH CUSTODIAL UNIT DIRECTOR - BALTIMORE, MD

Compass Group•Knoxville, TN

About The Position

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. The Bench position will provide management support to new and existing SSC accounts in higher education settings. Travel is required and can be significant including overnights. Candidates must be open to relocating outside of the Baltimore area. As a Bench Custodial Director, you will be the cornerstone for the overall cleanliness, sanitation, and security of assigned buildings. Your primary focus will be to coordinate the activities of janitorial personnel successfully. Beyond ensuring compliance with company guidelines, you will demonstrate your leadership prowess to supervise, direct, and develop both supervisors and hourly employees. Your commitment to maintaining high-quality standards will contribute to customer satisfaction while fostering a safe and equitable environment.

Nice To Haves

A college degree is preferred.
One to two years of supervisory experience in housekeeping or a service-related field with high customer/client interaction.
Demonstrated strong work ethic, drive, and initiative for quality and customer service.
Excellent written and oral communication skills, facilitating effective team communication.
Outstanding problem-solving abilities in both individual and group situations.
Ability to engage and motivate staff, fostering a positive work environment.
Understanding of budgeting processes and a keen awareness of profit and loss concepts.
Excellent administrative and organizational skills with a focus on prioritization.
Exceptional time management skills, ensuring efficiency in operations.
Ability to operate and manage heavy cleaning equipment effectively.

Responsibilities

Facilitate seamless communication between shifts to ensure the completion of tasks.
Train workers in janitorial methods, procedures, and the proper operation of equipment.
Issue supplies and equipment to workers, ensuring the quality and timely delivery of services.
Conduct daily inspections and follow through on all assignments to guarantee task completion.
Cross-train and develop personnel for multiple positions, promoting a versatile workforce.
Conduct weekly staff reports and inspections, fostering a culture of accountability and excellence.
Meet with staff regularly to review task completion and plan for future projects.
Secure buildings after the completion of work, demonstrating attention to security measures.
Guide project completion to ensure timely and within-budget outcomes.
Report and address budgetary issues effectively.