BENCH CUSTODIAL DIRECTOR

Compass Group•Chicago, IL

6h•Onsite

About The Position

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. Working as Bench Custodial Director, you will be responsible for the overall cleanliness, sanitation, and security of the assigned buildings. You will be responsible for successfully coordinating all work activities of janitorial personnel. You must also have the ability to supervise, direct, and develop supervisors and hourly employees in accordance with company guidelines, and to ensure customer satisfaction through high quality standards, while maintaining an environment that is safe and equitable. In the Unit Director role you will be responsible for assigning duties, inspecting work, and investigating complaints regarding janitorial services and take immediate corrective action. You will secure and assure that all equipment is maintained and in working order. You will also make sure buildings have sufficient janitorial supplies by taking periodic inventories of supplies and materials. You will train, discipline, and recommend dismissals of employees. Unit Directors act as liaison between building occupants or administrators and supervisors, so it is imperative that you are able to effectively communicate all directives from managers, building occupants and administrators to janitorial staff.

Requirements

One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.
Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.

Nice To Haves

College degree preferred.
Strong work ethic, intense drive, and initiative for quality and customer service.
Excellent written and oral communication skills.
Excellent problem-solving skills both one-on-one and in group situations.
Ability to engage and motivate staff.
Understanding of budgeting processes and awareness of profit and loss concepts.
Excellent administrative and organizational skills and an ability to prioritize.
Excellent time management skills.
Ability to work with heavy cleaning equipment.

Responsibilities

Oversee the overall cleanliness, sanitation, and security of assigned buildings.
Coordinate all work activities of janitorial personnel.
Supervise, direct, and develop supervisors and hourly employees in accordance with company guidelines.
Ensure customer satisfaction through high quality standards, while maintaining an environment that is safe and equitable.
Assign duties and inspect work.
Investigate complaints regarding janitorial services and take immediate corrective action.
Secure and assure that all equipment is maintained and in working order.
Make sure buildings have sufficient janitorial supplies by taking periodic inventories of supplies and materials.
Train, discipline, and recommend dismissals of employees.
Act as liaison between building occupants or administrators and supervisors.
Effectively communicate all directives from managers, building occupants and administrators to janitorial staff.
Communicate between various shifts to ensure applicable completion of tasks.
Train workers in janitorial methods and procedures and proper operation of equipment.
Issue supplies and equipment to workers to ensure quality and timely delivery of services.
Perform daily inspections and follow through on all assignments to ensure task completion.
Cross train and develop personnel for multiple positions.
Hold weekly staff reports and inspections.
Meet with staff weekly to review task completion and future projects.
Secure building after completion of work.
Guide completion on projects to make sure they are completed timely and within budget.
Report budgetary issues.