Below Wing Operational Service Manager

Sun Country Airlines 2021•Minneapolis, MN

21h•$50,000 - $53,000•Onsite

About The Position

Sun Country Airlines is seeking a Below Wing OSM to manage overall operations of the Ramp department and be responsible for the effective and successful oversight of labor, training, productivity, quality control, and safety measures as established. Ensure safe and efficient operations of equipment. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems.

Requirements

Two or more years of related experience
Proficient in Microsoft Office
Effective communication skills, both written and verbal
Ability to work efficiently under time constraints
Possess a valid driver’s license
Available to work varying shifts including nights, weekends, and holidays
Must be able to obtain an MSP SIDA badge and customs seal

Nice To Haves

Previous experience with managing flexible workforces
Previous working experience with Deice Operations
Understanding of metering and throughput of an active weather event
Bachelor or Associate degree

Responsibilities

Provide leadership for employee relations through effective communications, including coaching, discipline, and recognition
Mentor employees to build bench strength for promotional opportunities
Daily operational tracking of performance, taking immediate action to correct any shortfalls
Collaborate with Customer Service and the Airport Coordination Center and ramp team to ensure process are safe and efficient
Administer organizational polices and provide accountable oversight of all the duties and responsibilities of Ramp operations.
Participate in safety audits and PM checks of all Ground Service Equipment
Manage, track, and maintain accountability for all Ramp Agents.
Maintain and track all ground handling equipment and supplies
Supervise, plan, and assign the daily operation of the Ramp Agents
Conduct shift briefings to ensure staff is organized and informed
Complete shift reports and sign timecards
Ensure that personnel adhere to established company and federal safety regulations
Prepare incident reports as needed for violations of company policy
Ensure ramp and deice areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained
Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety PPE
Any other duties assigned by management

Benefits

Comprehensive benefit package including dental and vision PPO and high-deductible health plans
Health savings accounts (HSA and FSA)
Dependent Care
Starting day one free standby and discounted travel privileges for employees, family, & friends
401(k) match
Paid Time Off
Paid holidays
Life and AD&D Insurance
Employee Assistance Program including counseling for employees and their family
Fitness incentive and Stop Smoking Support