Bellperson

AccorHotel•Chicago, IL

1d•$16

About The Position

Always lending a helping hand with a smile. As a Bellperson, your passion for the property, and your respect for our guests’ belongings will ensure that our guests feel welcome as soon as they arrive. What you will be doing: Timely delivery of guests’ luggage, messages and any other items for delivery within the property Personalize guests’ orientation of their room in a professional, friendly and engaging way Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Requirements

Service focused personality is essential; customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team
Must be available to work a variety of shifts, including mornings, evenings, overnights, weekends, holidays.
Fluent in English
Constant standing and walking throughout shift
Frequent lifting and carrying up to 50 lbs
Constant kneeling, pushing, pulling, lifting
Frequent ascending or descending ladders, stairs and ramps

Responsibilities

Timely delivery of guests’ luggage, messages and any other items for delivery within the property
Personalize guests’ orientation of their room in a professional, friendly and engaging way
Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests