Bellperson - Juniper Hotel Cupertino, Curio Collection by Hilton

Hilton • Cupertino, CA

4d

About The Position

The Juniper Hotel Cupertino is looking for its next Bellperson to join the team! Our property has 224 guest rooms, about 11 miles west of downtown San Jose, and brings a modern boutique atmosphere to Silicon Valley. The hotel is less than 20 minutes from Levi's Stadium and San Jose Airport.
Our Team Members love being a part of our awardwinning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, we offer free meals during shifts and free parking onsite!
The ideal candidate will possess:

Requirements

• A minimum of (6) months of customer service experience.
• The ability to effectively communicate in English.
• The ability to work a flexible schedule that includes nights, weekends, and holidays.
• Capability of driving a shuttle van and possess a clean driving record.

Nice To Haves

• Previous hotel experience is a PLUS!!

Responsibilities

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Inspect guest rooms and acquaint guests with these rooms and their features.
• Respond to guest inquiries and requests in a timely, friendly and efficient manner.
• Organize and store luggage, as needed, according to guidelines.
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
• Ensure messages and faxes are regularly delivered throughout the day.
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed.
• Drives propertydesignated vehicles to and from guest destinations such as guest room or local airport, as needed.
• Assist in the maintenance, appearance, and functionality of equipment.
• Provide valet parking services.

Benefits

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• BestinClass Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) purchase Hilton shares at 15% discount
• Debtfree education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, Englishlanguage learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees