Bellperson

Marcus Corporation•Lake Geneva, WI

3d•Onsite

About The Position

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Bell Attendant at the Grand Geneva Resort & Spa, you'll warmly escort guests to and from their accommodations, assist with luggage, and ensure they are fully acquainted with their room and its features in a friendly and courteous manner. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

Requirements

High School Diploma/GED preferred.
6+ months previous work experience in a guest service position required, preferably within the hospitality industry.
Overall knowledge of proper guest service, standards and code of conduct.
Outgoing and friendly personality with a general knowledge of computer and radio functions as well as ability to find a need and take care of an issue.
Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
Physical stamina to complete repetitive manual labor tasks.

Responsibilities

Warmly greet guests and stay calm and attentive during busy periods or emergencies.
Assist with luggage, retrieving and transporting items to guest rooms via bell cart.
Match luggage tags, issue claim tickets, and manage luggage storage as needed.
Direct guests to hotel areas and provide helpful guidance.
Listen to guest inquiries, offer accurate information, and assist as needed.
Perform other tasks as assigned.

Benefits

A free, well-balanced meal every shift
Discounted gym membership
Room discounts at Marcus Hotels & Resorts
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid time off
Flexible scheduling
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!