PT Bellperson

Hilton Worldwide•New Orleans, LA

34d

About The Position

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking an Part-Time Bellperson to join the team! What will I be doing? As a Bellperson, you will play a key role in delivering exceptional guest service by assisting with luggage, guiding guests, and responding to their needs promptly and courteously. Your responsibilities include:

Responsibilities

Greet and escort arriving and departing guests to and from their accommodations.
Retrieve, transport, and properly store guest luggage according to hotel guidelines.
Inspect guest rooms and familiarize guests with room features and amenities.
Respond to guest inquiries and requests promptly, professionally, and courteously.
Keep management and leadership informed of any relevant guest feedback or operational issues.
Ensure timely delivery of messages, faxes, and other communications throughout the day.
Assist with room moves, special luggage deliveries, and main lobby/front door coverage as needed.
Safely operate property-designated vehicles for guest transport, including to local airports when required.
Maintain the appearance, functionality, and upkeep of bell equipment and storage areas.

Benefits

Medical & Vision Insurance - Blue Cross Blue Shield of Louisiana
Dental & Voluntary Insurance - SunLife
Flexible Spending Account (FSA) - Through WEX
401(k) Retirement Plan - Fidelity, with up to 5% employer match
Employee Assistance Program (EAP) - ComPsych
Free Team Member Meals
Discounted Parking
Property Discounts - Restaurants, Gift Shop, and Spa
Paid Time Off (PTO) Program
Go Hilton Travel Discounts
Tuition Reimbursement
Guild Education Program
Medical/Dental coverage begins on the first of the month following 60 days of employment
401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.