Bellperson & Valet (Part-Time)

Hilton Grand Vacations • South Lake Tahoe, CA

83d • $18 - $19

About The Position

In search of a Bellperson & Valet with a friendly personality who enjoys being outdoors and is excited to join our team and WOW each guest. Bellperson & Valet Attendants are the first to greet and escort owners/guests and get the pleasure of ensuring guest happiness! You will be driving company success through performing the following activities to the highest standards.

Requirements

• Current and valid State Driver’s License
• 6 months + of Customer Service experience
• Self-starting personality with an even disposition
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move at a speed that is required to respond to work situations (e.g., run, walk, jog), with or without reasonable accommodations.

Nice To Haves

• 1-3 years prior Bellperson & Valet experience
• Resort and Hotel hospitality industry experience

Responsibilities

• Greet & assist every guest building a memorable arrival and departure experience.
• Know and use members names, preferences, and routines. Develop a personal connection with each member.
• Provides instructions regarding the amenities of the room and property services and activities provided for guests' use.
• Delivers messages, express check-out folios, newspapers and other requested items.
• Retrieving, transporting, organizing and storing of luggage in designated area.
• Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
• Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions).
• Assisting guests with directions and arranging transportation (e.g., taxi cab, shuttle bus) for guests/visitors.
• Record advance transportation request as needed; communicate parking procedures.
• Maintain awareness of undesirable persons on property premises and report any problems or unusual activities to management.
• Responding to all guest requests to ensure client satisfaction.
• Willing to 'pitch-in' and help co-workers with their job duties and be an outstanding teammate.

Benefits

• Competitive hourly base pay and positive team environment
• Daily Pay* - get your earned pay any time before payday
• Discounted hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program
• Generous Paid Time Off Program and Paid Sick Time
• Recognition Programs and Rewards
• Tuition reimbursement
• Numerous learning and career advancement opportunities

What This Job Offers