Bellperson & Valet (Part-Time)

Hilton Grand VacationsSouth Lake Tahoe, CA
83d$18 - $19

About The Position

In search of a Bellperson & Valet with a friendly personality who enjoys being outdoors and is excited to join our team and WOW each guest. Bellperson & Valet Attendants are the first to greet and escort owners/guests and get the pleasure of ensuring guest happiness! You will be driving company success through performing the following activities to the highest standards.

Requirements

  • Current and valid State Driver’s License
  • 6 months + of Customer Service experience
  • Self-starting personality with an even disposition
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move at a speed that is required to respond to work situations (e.g., run, walk, jog), with or without reasonable accommodations.

Nice To Haves

  • 1-3 years prior Bellperson & Valet experience
  • Resort and Hotel hospitality industry experience

Responsibilities

  • Greet & assist every guest building a memorable arrival and departure experience.
  • Know and use members names, preferences, and routines. Develop a personal connection with each member.
  • Provides instructions regarding the amenities of the room and property services and activities provided for guests' use.
  • Delivers messages, express check-out folios, newspapers and other requested items.
  • Retrieving, transporting, organizing and storing of luggage in designated area.
  • Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
  • Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions).
  • Assisting guests with directions and arranging transportation (e.g., taxi cab, shuttle bus) for guests/visitors.
  • Record advance transportation request as needed; communicate parking procedures.
  • Maintain awareness of undesirable persons on property premises and report any problems or unusual activities to management.
  • Responding to all guest requests to ensure client satisfaction.
  • Willing to 'pitch-in' and help co-workers with their job duties and be an outstanding teammate.

Benefits

  • Competitive hourly base pay and positive team environment
  • Daily Pay* - get your earned pay any time before payday
  • Discounted hotel rates worldwide
  • 401(k) program with company match
  • Employee stock purchase program
  • Generous Paid Time Off Program and Paid Sick Time
  • Recognition Programs and Rewards
  • Tuition reimbursement
  • Numerous learning and career advancement opportunities
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