Bellperson/Valet - Lodge Alley Inn Resort

Hilton Grand Vacations • Charleston, SC

363d • Hybrid

About The Position

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. This is a hybrid position that includes Bell and Valet tasks, where you will be the first to greet and escort owners/guests. You will enjoy a people-first culture with numerous benefits from day one, including excellent health care options, travel discounts, and a supportive work environment.

Requirements

• Current and valid State Driver's License
• 6 months + of Customer Service experience
• Self-starting personality with an even disposition
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds.
• Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
• Ability to move at a speed that is required to respond to work situations.

Nice To Haves

• 6+ years prior Bellperson & Valet experience
• Resort and Hotel hospitality industry experience

Responsibilities

• Greet & assist every guest and create a memorable arrival and departure experience.
• Know and use members names, preferences, and develop a personal connection with each member.
• Provide instructions regarding the amenities of the room and property services and activities provided for guests' use.
• Retrieve, transport, organize and store luggage in designated area.
• Identify and explain room features to guests.
• Drive, park, and retrieve all types of passenger vehicles (including those with automatic or manual transmissions).
• Maintain awareness of undesirable persons on property premises and report any problems or unusual activities to management.
• Respond to all guest requests to ensure client satisfaction.

Benefits

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide
• Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Number of Employees: 5,001-10,000 employees