Bellperson - Caribe Hilton

Hilton • PR

90d • $9

About The Position

The famous Caribe Hilton is looking for their next Overnight Bellperson. The Caribe Hilton has welcomed guests since 1949 and has 17 acres of tropical landscaping, nine restaurants, island-inspired rooms, spa, and oceanfront pool complex, all right on the beach. As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Requirements

• Bilingual; Speak English and Spanish
• Hospitality and Customer Service experience preferred
• Positive attitude and communication skills
• Ability to work flexible hours
• Ability to work under pressure
• Ability to work on own and as part of a team
• Commitment to respond to Guest requests and deliver high levels of service
• Excellent grooming standards

Nice To Haves

• Previous experience as a Bell person
• Previous experience working within a hotel

Responsibilities

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Assist in the maintenance, appearance and functionality of equipment
• Handle receiving and dispatch of packages
• Log hotel guest packages
• Deliver group convention boxes
• Deliver guest amenities and special requests
• Assist guest with taxi transportation
• Complete guest room changes
• Follows hotel standards and procedures towards the guest, the team members and the community

Benefits

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees