Bellman

Blue Sky Hospitality Solutions•Uniondale, NY

1d•Onsite

About The Position

The Bellperson plays a key role in delivering a welcoming, seamless guest experience from arrival through departure. This position provides luggage assistance, guest guidance, and responsive service while upholding the standards and service culture of Marriott International. The Bellperson is often the first and last impression of the hotel and must demonstrate professionalism, warmth, and attention to detail at all times.

Requirements

Previous hospitality or guest service experience preferred
Strong interpersonal and communication skills
Ability to provide friendly, professional service in a fast-paced environment
Must be able to work flexible schedules, including evenings, weekends, and holidays
Ability to follow instructions and work collaboratively with team members
Ability to lift, carry, push, and pull up to 75 lbs
Ability to stand, walk, and remain active for extended periods
Ability to work indoors and outdoors in varying weather conditions

Nice To Haves

Previous hospitality or guest service experience preferred

Responsibilities

Greet guests promptly and courteously upon arrival and departure
Assist guests with luggage to and from guest rooms, vehicles, and designated storage areas
Escort guests to rooms, explaining room features, hotel amenities, and services
Provide directions and information regarding hotel facilities, local attractions, transportation, and dining options
Coordinate with Front Desk, Concierge, and Valet teams to ensure smooth guest transitions
Safely store and retrieve guest luggage as requested
Respond promptly to guest requests and service needs
Maintain cleanliness and organization of bell stand, lobby, and luggage storage areas
Handle guest belongings with care and maintain confidentiality at all times
Adhere to hotel safety, security, and service standards
Support special events, group arrivals, and VIP guests as needed
Perform additional duties as assigned by management