Bellman/Driver

Sonesta Hotels • Houston, TX

73d

About The Position

Seeking a Part-Time Bell Attendant/Driver who will be responsible for greeting guests and handles luggage in a courteous and efficient manner upon check-in and check-out. Delivers guest mail, messages, packages, etc. Pick up and deliver guest laundry. Drives the hotel shuttle to transport guests to and from the hotel within a three (3) mile radius.

Requirements

• High school education or equivalent
• Must speak fluent English
• Excellent communication skills
• Must have six months guest service experience or hotel experience preferred
• Valid driver’s license required with a good driving record, which will be updated every 6 months
• Ability to stand and walk for prolonged periods of time
• Ability to bend, squat, kneel, climb, and reach daily
• Ability to lift, carry and store in overhead areas approximately 50 pounds and push and/or pull a luggage cart weighing approximately 200 pounds
• Ability to work in extreme temperatures
• Ability to read and write
• Ability to comply with van driver and/or valet parker requirements
• Flexibility for both AM/PM shifts, and may be required to work nights, weekend, and/or holidays

Responsibilities

• Promptly greet, welcome, and assist guests upon arrival
• Assist guests to load and unload luggage from the vehicle
• Inform guests of parking options
• Safely handle luggage to and from guest rooms. May secure, tag, and store luggage at guest’s request
• Deliver guest mail, messages, packages, etc. at guest’s request
• Pick up and deliver guest laundry
• Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities
• Perform any other duties as assigned by management
• Perform a daily vehicle inspection of the shuttle at the start of the shift
• Always maintain hotel shuttle clean
• Transport guests to and from the hotel within a 3-mile radius
• Always remain on the scheduled route
• Ensure the safety of all passengers and their belongings
• Load/unload guest luggage
• Perform any other tasks as assigned by management

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees