Bell Services Support - Full-Time, $24.17/hour

Disney•Kapolei, HI

29d•$24

About The Position

The Luggage Handler (Support) role will assist Bell person and Bell/Valet Dispatch with the tagging, storing and retrieval of arriving and/or departing guests with luggage. You will be coordinating with Bell persons to ensure Guest requests are fulfilled in a timely manner, demonstrating the spirit of Aloha and providing world-renowned Disney service.

Requirements

Ability to handle difficult/sensitive situations independently, while effectively communicating with you team
Excellent communication and listening skills
Enjoys working with people and possess a friendly and outgoing personality
Must have enthusiasm and possess excellent guest service skills
Flexible/adaptable (may work in a variety of areas, conditions and/or changing scheduled shifts/days off)
Maintains clean and polished appearance
Committed to safety
Enjoys engaging with Guests and fellow Cast Members
Enthusiastic about interacting and helping Guests
Receptive to special requests and proactive in anticipating guests needs
Maintain confidentiality
Able to complete tasks independently
Willing to follow instruction and take direction
Committed/reliable (arrive and be on time for scheduled shift)
Supportive of other Cast Members working on your team
Must be detail oriented and have the ability to multitask
Strong verbal communication and listening skills (able to positively engage with Guests, Team Members, and Management)
Self-directed (can complete tasks with minimal follow up/supervision)

Nice To Haves

Knowledge of Hawaiian/Japanese language preferred

Responsibilities

Greet Guests with positive, friendly and helpful attitude
Transport guest luggage including but not limited to/from Vehicles/Storage Room.
Care and Storage of Guest property
Proactively address Guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding area
Work with mobile applications (HotSOS)

Benefits

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.
To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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