Bell Person

Chicken Ranch Casino • Jamestown, CA

3d • $16 - $16

About The Position

Bell Person Position Summary As a Team Member of the Hotel Operations team, the Bell Person is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. A Bell Person is responsible for providing exceptional Guest service, including but not limited to courtesy, sincerity, and enthusiasm to all Guests of the property. Position Functions Essential Functions • Follow all AAA Four Diamond standards. • Assist Guests with their luggage during check-in and check-out. • Greet Guests during arrival and departure. • Retrieve and verify Guest luggage. • Escort Guests as necessary. • Describe room amenities and inform Guests of daily CRCR activities. • Assist in parking cars, and driving to pick up our VIP Guests when needed. • Assist the Front Desk with answering phones, Guest inquiries, and other needs as business dictates. • Stock with supplies as needed. • Direct Guests toward parking, have extensive knowledge of CRCR and all surrounding areas, give directions, answer questions, and make deliveries. • Maintain cleanliness and safety of lobby and entryway. • Foster teamwork and act as a role model using a consistent, approachable demeanor and clearly articulating information. • Recognize and acknowledge all arriving and returning and VIP Guests and groups. • Other duties as assigned. Skills • Strong listening and communication skills. • Problem-solving and critical thinking. • Must be able to work independently and maintain a high level of performance. • Must be able to complete tasks in a timely and efficient manner while maintaining business standards. • Demonstrates a flock mentality, focused on teamwork and collaboration with others. • Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all. • Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others. • Builds lasting relationships by demonstrating honesty, integrity, and effective communication. • Driven to exceed expectations while remaining accountable and fair. • Move at the speed of a Cornish Chicken. Qualifications Minimum requirements: • Must be at least 18 years of age. • 6+ months of experience in hospitality. • Basic math skills. Preferred qualifications: • 1+ years in hospitality. • Proficiency in Hospitality Management software such as Hotsos, Opera, Infor, or similar software. • Bilingual is a plus. Disclaimer This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process. Qualifications

Requirements

• Must be at least 18 years of age.
• 6+ months of experience in hospitality.
• Basic math skills.
• Strong listening and communication skills.
• Problem-solving and critical thinking.
• Must be able to work independently and maintain a high level of performance.
• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Demonstrates a flock mentality, focused on teamwork and collaboration with others.
• Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
• Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
• Builds lasting relationships by demonstrating honesty, integrity, and effective communication.
• Driven to exceed expectations while remaining accountable and fair.
• Move at the speed of a Cornish Chicken.

Nice To Haves

• 1+ years in hospitality.
• Proficiency in Hospitality Management software such as Hotsos, Opera, Infor, or similar software.
• Bilingual is a plus.

Responsibilities

• Follow all AAA Four Diamond standards.
• Assist Guests with their luggage during check-in and check-out.
• Greet Guests during arrival and departure.
• Retrieve and verify Guest luggage.
• Escort Guests as necessary.
• Describe room amenities and inform Guests of daily CRCR activities.
• Assist in parking cars, and driving to pick up our VIP Guests when needed.
• Assist the Front Desk with answering phones, Guest inquiries, and other needs as business dictates.
• Stock with supplies as needed.
• Direct Guests toward parking, have extensive knowledge of CRCR and all surrounding areas, give directions, answer questions, and make deliveries.
• Maintain cleanliness and safety of lobby and entryway.
• Foster teamwork and act as a role model using a consistent, approachable demeanor and clearly articulating information.
• Recognize and acknowledge all arriving and returning and VIP Guests and groups.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed