Bell Person (Seasonal) (AM/PM) ("Botones")

EVANS HOTELS LLC • San Diego, CA

2d • $18 - $18 • Onsite

About The Position

The Bell Person ("Botones") welcome guests with a warm, friendly smile and provide courteous, professional assistance during arrivals and departures. Inform guests enthusiastically about hotel amenities, room features, and available services. Deliver personalized service that exceeds expectations.

Requirements

• At least 6 months of relevant experience and/or training. A combination of experience, education, and/or training may be substituted for either requirement.
• Availability to work on weekends and holidays is required.
• Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
• Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.

Nice To Haves

• Previous similar position in a hotel, or similar business entity preferred.

Responsibilities

• Proactively provides our guests with personal service and attention that exceeds their expectations.
• Project a professional and positive image of the hotel.
• Assist guests with unpacking, organizing, and transporting luggage.
• Provide secure and organized luggage storage on a temporary basis.
• Inform guests about local activities and entertainment with energy and enthusiasm.
• Meet guest needs efficiently and courteously.
• Assist all hotel guests thoughtfully and professionally.
• Deliver packages to guest rooms and meeting rooms promptly.
• Answer phones professionally and courteously.
• Schedule and arrange transportation services for guests.
• Collaborate with all departments to ensure guest needs are met promptly.
• Maintain a safe and secure environment for guests and staff.
• Performs additional duties and responsibilities as directed by the leadership team.

Benefits

• Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
• Discounted Hotel Rooms for you, family and friends.
• Free Employee Parking and/or discounted MTS Pronto card.
• Free Meals & Refreshments during working shifts.
• Career advancement opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees