Bell Person Durant

Choctaw Nation of Oklahoma • Durant, OK

32d • $8 • Onsite

About The Position

As the Bell person, you will assist guests with their luggage when checking-in and checking-out of the resort, opening doors, explaining room amenities and maintaining designated workstations. You will report to Front Service Supervisors, Front Service Shift Manager, or Front Service Manager on duty.

Requirements

• Read English
• Knowledge of principles and processes for providing customer and personal services (includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction)
• Able to lift/carry up to 50 lbs.

Responsibilities

• Extend warm welcome and appreciation to every guest.
• Provide luggage service upon guests' arrival and departure.
• Escort incoming hotel guests to room and assist with luggage.
• Inspect the guest's rooms to be sure everything is in order and that supplies such as soap and towels are adequate.
• Offer information about features of room, such as operation of radio, television, and how to place telephone calls.
• Deliver packages, messages, and run errands.
• Maintain luggage storage areas.
• Be familiar with hotel products, events and promotion, selling the hotel to maximize hotel revenue.
• Perform other tasks as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees