Bell Person

Caesars Entertainment • Danville, VA

399d

About The Position

The Bell Person is responsible for providing exceptional service to guests by assisting with luggage, offering concierge services, and ensuring a smooth and pleasant experience during their stay. This role involves direct interaction with guests, managing luggage storage and retrieval, and maintaining accurate records of services provided.

Requirements

• Skill in establishing and maintaining effective working relationships with co-workers.
• Ability to read, write, and communicate verbally in English.
• 5 years of safe driving experience in a vehicle.
• Ability to uphold and demonstrate the highest level of integrity in all situations.
• Must be able to obtain a required Virginia Lottery Gaming License.
• High School diploma or GED.

Nice To Haves

• Casino/Hotel experience preferred but not required.

Responsibilities

• Greet, direct, and assist all guests.
• Inform guests of approximate time frame for bell service.
• Offer assistance with luggage placement.
• Provide room orientation and ice service to guests.
• Promote concierge services and other hotel amenities.
• Inquire about guests' stay and offer transportation assistance.
• Write luggage tickets accurately and neatly.
• Deliver, retrieve, and store luggage for guests.
• Load and unload luggage from vehicles.
• Maintain accurate records for bus groups' luggage.
• Answer a high volume of phone calls professionally.
• Store and retrieve luggage in the luggage room as assigned.
• Complete required room slip information and submit to Bell Captain after each front.
• Deliver and retrieve boxes, packages, and envelopes for guests.
• Maintain regular and predictable attendance according to Bell Desk policies.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: High school or GED