Bell Person/ Porter- 181 Fremont

Action Property Management • San Francisco, CA

3d • $23 - $23

About The Position

Action Property Management is seeking a full-time Bell Person/ Porter to join our team at our luxury association, 181 Fremont , in San Francisco. The Bell Person/ Porter responsibilities focus on deliveries to homes such as luggage, packages, groceries, messages, etc. Additionally, as a Bell Person/ Porter walks the property, they are to assist in picking up and/or cleaning any loose debris or trash that they may find and alert the Front Desk of any condition demanding attention, i.e., maintenance requests. Schedule: Sunday - Thursday; 2:00 PM - 10:30 PM Compensation: $23.00 Per Hour

Requirements

• Must be over 18 years of age and successfully pass a criminal background check and drug screening.
• A minimum of 1 year of customer service experience.
• Polished and professional presentation and demeanor.
• Strong verbal and written communication.
• Familiar with MS Office applications.
• Team player.

Nice To Haves

• Luxury hotel or luxury property management experience preferred.
• Experience leading a front desk team is strongly preferred.

Responsibilities

• Ensure that everyone is greeted with the utmost expression of gracious hospitality
• Ensure the timely delivery of luggage, packages, groceries, messages, etc.
• Always be available to partner with Front Desk Agents
• Remain in assigned post position, maintaining correct stance, when not attending to residents or requests
• Maintain knowledge of: Scheduled daily activities Daily arrivals/departures Features and services provided Hours of operation for various amenities
• Reflect willingness to accommodate residents, management, and peer requests and ensure first class service
• Immediately address and resolve all relevant issues ensuring resident and guest satisfaction
• Support valet in assisting residents and guests into and out of vehicles
• Assist residents and guests with loading and unloading of luggage, packages, and the like, to/from their vehicles
• Assure safety and security of all luggage and packages
• Transport luggage, packages, and the like, to be stored in the parcel storage room or other designated areas
• Assist residents and guests with delivering/retrieving their bicycles from their bicycle storage lockers
• Keep a quiet, respectful attitude with residents and guests
• Clean and maintain common areas when necessary
• Audit and remove resident items that are improperly stored and debris from storage areas, as assigned
• Assist in the placement and removal of lobby rain mats
• Perform an active role in all building emergency procedures
• Participate in and contribute to training programs
• Successfully complete training process
• Assist with setup and breakdown of board meetings or the like
• Assist with setup and breakdown of events in Residents Club
• Assist concierge and attend to residents’

Benefits

• We offer competitive pay and ample opportunities for career growth and advancement.
• Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
• We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.
• We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role.
• Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees