Bell Person/Lobby Attendant - Glacier National Park

Xanterra Travel Collection•Columbia Falls, MT

2d•Onsite

About The Position

Live. Work. Explore. as a part of our Lodging Team in Glacier National Park! At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We’re hiring Bell Persons/Lobby Attendants to Live. Work. Explore. this summer! Job Summary: We know the magic starts before the check-in. That’s where you come in! As a Bell Person, you’re not just handling bags – you’re handling first impressions. With a warm smile, a helpful hand, and wheels that glide like butter, you help guests feel welcome from the moment they arrive. If you love meeting people, know your way around a luggage cart, and can offer local tips like a human Yelp, you might be our next hospitality MVP. We don’t just offer accommodations – we offer a story. As a proud piece of history, our hotel has welcomed travelers, dignitaries, and dreamers for generations. Our service is timeless, and so is our hospitality. We’re looking for a Bell Person who embodies warm welcomes, polished professionalism, and old-school charm (in Lederhosen). If you take pride in presentation, love sharing a bit of history, and can help guests feel both cared for and curious, give us a try. The Details: Position Type: Seasonal Season Dates: late-May through late-September 2026 Pay: $10.95/hr + tips Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays) Location: Many Glacier Hotel Why Glacier National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are an authorized concessionaire in Glacier, and proud stewards of the park. Life in Glacier: Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style) Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth) Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world The adventure of a lifetime! Benefits: Employee Assistance Program Wellness Program Learning and Development Program Perks: Free Glacier National Park pass Free Red Bus Tours (if available) Retail, Lodging and Travel Discounts Planned employee trips and activities $350 Referral Bonus Program

Requirements

Friendly, outgoing personality with a “Yes, absolutely!” attitude.
Demonstrate strong and excellent communication skills.
Ability to multi-task and think on your feet.
Tech-savvy enough to use front desk software and troubleshoot a guest room key issue.
Reliability and professionalism – you’re on time, organized, and ready to roll.
Passion for people and love for hospitality.
Must be flexible and adaptable to different changes and have good decision-making skills.
Able to work flexible hours including weekends, holidays, overnights, and occasional guest emergencies.
Knowledge of basic math skills.
Ability to learn fast.
Have respect for tradition.
Knowledge of the park, local area, attractions, and directions.
Must exhibit outstanding organization and time management skills, goal oriented, and comfortable working in pressure situations.
Must be able to walk and stand for long periods of time. Stand for up to 10 hours per day.
Frequent lifting, carrying, pushing, and pulling luggage up to 100 pounds. Frequently carrying luggage up and down narrow flights of stairs.
Must be able to bend, kneel, stretch, and reach for extended periods of time.
Working in various weather conditions.
Working safely with required chemicals.

Nice To Haves

Previous customer service or hospitality experience is a big plus but not required.

Responsibilities

Greet guests at the door like a friendly face from their favorite travel movie and a touch of historic flair
Transport luggage to and from guest rooms during arrivals and departures (with care and flair!) – what do you mean there is no elevator?
Escort guests to their rooms and give them a quick tour of the space
Provide information on hotel amenities, services, and local hikes. Answer guests’ inquiries about the hotel, park, and surrounding areas.
Deliver items to guest rooms as requested – extra pillows, ice buckets, rollaway beds, pack-n-plays.
Keep the public areas clean, organized, and welcoming - lobby, restrooms, and meeting/convention rooms.
Be the go-to helper for guests who need a hand (or a cart).
Move luggage from one room to the next (room moves).
Perform bag pulls for arriving and departing groups.
Assist the Guest Services team as directed.
Chop firewood. Build and start fire in fireplaces.
Wear assigned uniform and keep it clean and neat.
Follow Company and departmental environmental practices, safety practices, and policies and procedures.
Other duties as assigned.