Bell Attendant
Royal Sonesta Downtown Chicago, IL•Berwyn, IL
•$15 - $16
About The Position
The Bell Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. Transporting and storing luggage to and from guest rooms.
Requirements
- Professional verbal communication skills.
- Excellent interpersonal and customer service skills including dealing with difficult guests.
- Excellent organizational skills and attention to detail.
Responsibilities
- Deliver guest room packages and room drops as needed in a timely and professional manor.
- Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
- Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
- Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company, delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
- Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company, delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
Benefits
- Medical and Dental Insurance
- Paid Vacation and Sick Days
- Paid Holidays
- Pension
- Legal Services
- Maternity and Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
