Bell Attendant (Full-Time) - Hilton Orlando Buena Vista Palace
About The Position
The Hilton Orlando Buena Vista Palace is looking for a full-time Bell Attendant to join their guest services team! The ideal candidate for this position will have a minimum of 6 months previous experience in a similar position within bell/guest services/front office, excellent customer service and time management skills, a current valid driver's license and the ability to create memorable experiences for our guests at every opportunity! Shift Pattern: Open availability any day of the week including weekends and holidays between the hours of 3pm - 12am) Pay Rate\: $10.98 per hour The Benefits\: We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: Access to your pay when you need it through DailyPay Medical Insurance for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education \: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Requirements
- Minimum of 6 months previous experience in a similar position within bell/guest services/front office
- Excellent customer service and time management skills
- A current valid driver's license
- Ability to create memorable experiences for our guests at every opportunity!
Responsibilities
- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Inspect guest rooms and acquaint guests with these rooms and their features
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
Benefits
- Access to your pay when you need it through DailyPay
- Medical Insurance for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
