Bell Attendant | Knob Hill Inn (Seasonal)

Columbia Hospitality•Ketchum, ID

About The Position

The Bell Attendant provides professional assistance to guests during arrival and departure, ensuring a smooth and welcoming experience. This position is responsible for handling luggage, escorting guests, delivering items, and maintaining the cleanliness and organization of lobby and storage areas. The Bell Attendant supports the front office team by offering courteous and efficient service that enhances the overall guest experience.

Requirements

Previous customer service or hospitality experience strongly preferred
Ability to communicate clearly in English, both verbally and in writing
Must possess a valid driver’s license and maintain an acceptable driving record
Strong interpersonal skills and a professional appearance
Must be reliable, courteous, and able to work in a team environment
Must be able to work in a variety of conditions and varying temperatures as this role frequently floats from indoors/outdoors.

Responsibilities

Greets guests upon arrival and departure with genuine hospitality
Assists with luggage handling, storage, and delivery to guest rooms
Provides information about hotel services, amenities, and local attractions
Escorts guests to rooms and explains features as needed
Coordinates with Front Desk and Valet teams for smooth guest arrivals and departures
Responds promptly to guest requests and delivers items such as packages or amenities
Maintains cleanliness and organization of bell stand, lobby, and storage areas
Follows safety and security procedures when handling guest property
Operate hotel vehicles, including shuttles, golf carts, or guest cars, to assist with guest transportation and luggage delivery as needed.

Benefits

Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program “Columbia Cares”
Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)