Bell Attendant (PT) | The SOMM Hotel & Spa

Columbia Hospitality•Woodinville, WA

46d•$18

About The Position

Let’s start off with the most important part - what’s in it for you: Our Commitment to you: “People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

Requirements

Minimum 1-year customer service experience, 1-2 years hotel experience strongly preferred
Exceptional guest service and communication skills
Ability to transport luggage
Discretion, reliability, and attention to detail
Strong verbal communication skills required
Must have valid driver’s license; annual MVR report review

Responsibilities

Greet guests warmly at the entrance or curbside.
Open vehicle doors and assist with unloading luggage.
Escort guests to the front desk for check-in and provide directions or elevator assistance.
Escort guests to room and transport luggage to and from guest rooms efficiently and respectfully.
Tag, store, and retrieve luggage securely in the bell closet or storage room.
Set up and breaks down self-serve coffee station in the lobby
Deliver packages, amenities, messages, or room service trays upon request.
Run errands such as picking up laundry, retrieving items from vehicles, or locating lost belongings.
Demonstrate in-room features such as safe, television, or minibar, if requested.
On occasion, may park or retrieve guest cars in a safe manner and in accordance with hotels standards.
Delivers faxes, packages, suitcases, and trunks, and sets up show rooms.
Provide basic local information, directions, and suggestions for dining, attractions, or transportation.
Assist with arranging transportation or calling taxis if a concierge is not available.
Keeps record of calls for service.
Maintains the image of the hotel by appearing extremely presentable, well-groomed and in a pressed uniform.
Maintains safety and security of guests at all times.

Benefits

Hourly Pay Rate: $18.00
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)