Behavioral Technician

Oakland Community Health Network • Pontiac, MI

80d

About The Position

Under the direct supervision of the Unit Charge Nurse, the Behavioral Technician helps maintain a safe, supportive, and therapeutic environment for individuals in mental health crisis. This role requires emotional sensitivity, adaptability, and proactive behavioral observation. Working closely with a multidisciplinary team, the technician monitors individuals, assists with daily activities, and responds compassionately to behavioral changes. The ideal candidate is empathetic, person-centered, and thrives in dynamic settings. This is a 24/7 facility with shifts available across all hours. Compensation is based on experience.

Requirements

• High school diploma or GED; Associate degree or higher preferred
• Valid driver’s license required
• BLS certification
• Recipient Right’s training
• WELLE training
• Completion of agency-specific onboarding and crisis intervention training
• Ongoing professional development in trauma-informed care and recovery coaching
• Minimum of 1 year of experience working with a crisis, hospital or school environment.

Nice To Haves

• Experience in working with Electronic Health Record systems
• Experience in customer service
• Experience in crisis de-escalation
• Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
• Experience working with children with serious emotional disturbance
• Background in recovery-oriented or trauma-informed care environments

Responsibilities

• Assist Nursing staff with duties as directed, for example: patient supervision, vitals, room searches, patient searches, etc.
• Recognizes, responds to, and assists in crisis situations and provides interventions as necessary.
• Delivers indirect and selected direct patient care as directed by facility leadership.
• Conducts intake processes, searches of belongings and patients and completes BAC’s and drug screen observations as directed by facility leadership.
• Monitors patient activity and documents any significant patient issues.
• Records rounds and ensures patient safety as specified in EHR.
• Conducts regular facility and grounds checks, advising facility leadership of any irregularities or safety concerns.
• Notifies and reports any health and safety issues, significant patient concerns and any out of the ordinary occurrences to facility leadership immediately.
• Completes all documentation requirements prior to the end of the shift.
• Performs basic housekeeping duties.
• Facilitates and leads daily groups as directed by facility leadership if applicable.
• Attends all staff meetings and in-service trainings.
• Completes all online training, policy verification, and ensures that their employee HR file is kept up to date.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 101-250 employees